Government Insuring Specialist

Role Description

The Government Insuring Specialist is responsible for managing the end-to-end government insuring process for FHA and VA loans. The role involves:

• Validating loan information and eligibility using FHA Connection and VA WebLGY.
• Performing accurate loan data entry into the Loan Origination System (LOS) and government portals.
• Uploading required loan documents and supporting documentation into applicable systems.
• Preparing and submitting FHA and VA insurance/guaranty applications.
• Verifying successful submission and obtaining insurance/guaranty confirmations.
• Coordinating with internal teams, title companies, and other stakeholders to obtain missing or corrected documentation.
• Reviewing and resolving outstanding conditions to ensure loans are eligible for insuring.
• Updating loan status, milestones, and notes in Encompass LOS.
• Meeting established turnaround times (TATs), quality standards, and productivity targets.
• Escalating complex issues or exceptions to the appropriate stakeholders.
• Complying with all company policies and procedures.
• Maintaining regular and punctual attendance.
• Performing other related duties as assigned.

Qualifications

• Bachelor’s Degree from a Four (4) year College or University.
• 1–2 years of experience in Government Insuring.
• Hands-on experience with FHA Connection and/or VA WebLGY.
• Working knowledge of Encompass LOS.
• Understanding of FHA and VA loan insuring guidelines and documentation requirements.
• Experience coordinating with title companies and internal mortgage operations teams.
• Strong attention to detail and analytical skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple loans while meeting SLAs and quality standards.

Requirements

• None Required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.