Customer Service Representative (Account Solutions) - $17/hr+Benefits

Job Description

Job Description

Maumee, OH | Full-Time | Monday–Friday

Quick Apply – Start Your New Role in Under 2 Weeks

• $17/hour + full benefits
• Paid training – no experience required
• Full-time, consistent schedule (no retail hours)
• Career growth opportunities

Tired of retail or unpredictable schedules?

Bring your customer service skills into a stable, full-time role where you can make a real impact.

At AllianceOne (a Teleperformance company), you’ll help customers find solutions to financial challenges—turning difficult situations into positive outcomes.

Why People Choose This Job Over Retail

• No weekend shifts required
• Set schedule (no last-minute changes)
• Sit-down work (no standing all day)
• Stable hours + benefits
• Opportunities to grow your career

What You’ll Do

• Talk with customers and understand their situation
• Help customers find manageable repayment solutions
• Handle inbound and outbound calls (we train you)
• Use empathy and problem-solving to create positive outcomes
• Stay organized and meet performance goals

What You Bring

No collections experience needed—we’ll train you.

• Customer service experience (retail, call center, or similar)
• Strong communication and listening skills
• Ability to stay calm and professional in tough conversations
• Problem-solving mindset
• Reliable and team-oriented

Pay & Benefits

• $17.00/hour
• Medical, dental, and vision insurance
• 401(k) with company match (after 90 days)
• Paid time off
• HSA & FSA options
• Employee Assistance Program
• Referral bonuses

Schedule

• Monday – Friday: 10:00 AM – 7:00 PM
• Full-time (40 hours/week)
• Paid training included

Location: 1684 Woodlands Drive, Maumee, OH 43537

Easy commute from Toledo, Perrysburg, Bowling Green, and surrounding areas

Apply Today

Apply in just a few minutes to start a stable career where your customer service skills truly matter.

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request accommodation, email View email address on ziprecruiter.com.

For over 25 years, AllianceOne has been a leader in the accounts receivable industry. But we are not the same company we were a decade ago. We have evolved into a digital-first organization, combining our deep industry experience with a powerful, modern technology platform. Today, we offer a sophisticated, data-driven approach to collections that is both highly effective and fundamentally respectful to the consumer. Our success is built on a foundation of trust, validated by independent audits and recognized by industry leaders.

Company Description

For over 25 years, AllianceOne has been a leader in the accounts receivable industry. But we are not the same company we were a decade ago. We have evolved into a digital-first organization, combining our deep industry experience with a powerful, modern technology platform. Today, we offer a sophisticated, data-driven approach to collections that is both highly effective and fundamentally respectful to the consumer. Our success is built on a foundation of trust, validated by independent audits and recognized by industry leaders.