Personal Banker

Position Overview Job ID: R225488 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. Job Profile As a Personal Banker within PNC's Retail Branch organization, you will be based in Sicklerville, New Jersey at the Cross Keys Branch (679 Cross Keys Road, Sicklerville, NJ 08081). PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. Candidates should confirm branch hours and shift details with their recruiter and hiring manager. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Acquires and deepens the branch customer base through proactive sales and service activities, managing the customer experience to improve financial wellbeing. Drives proactive sales conversations through internal and outbound interactions, including outbound calling, service‑to‑sales, teller interactions, appointment setting, and lobby engagement. Creates customer loyalty and grows customer share of wallet by delivering full PNC conversations and leveraging ecosystem partnerships. Applies product and procedural knowledge to identify, mitigate, and solve customer problems, fostering loyalty. Manages risk by adhering to all policies and procedures, demonstrating sound judgment within established limits. Participates in branch daily operations, ensuring efficient and accurate completion. Employee Expectations Customer‑Focused – knowledgeable of values that align customer needs in all business decisions. Risk‑Mindful – assess and manage risks per PNC’s Enterprise Risk Management Framework. Qualifications Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting Work Experience Associate’s degree or equivalent; 3+ years in a related role. In lieu of a degree, a comparable combination of education, certification, and experience (including military service) may be considered. Education No degree required. Certifications No required certifications. Additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $45,375.00 – $75,625.00 Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible. Benefits Medical/prescription drug coverage (with an HSA feature) Dental and vision options Life insurance for employee and spouse/child Short‑ and long‑term disability protection 401(k) with PNC match, pension, and stock purchase plans Dependent care reimbursement account; backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance for select programs fully paid Robust wellness program with financial incentives Maternity/parental leave Up to 11 paid holidays each year 9 absence days per year 15–25 vacation days per year (varies by level) Disability Accommodations Statement For accommodations during the application process, contact View email address on click.appcast.io with “accommodation request” in the subject line. Provide your name, job ID, and preferred contact method. Applications not related to accommodations will not receive responses. Applicants may also call View phone number on click.appcast.io and say “Workday” for assistance. All information is confidential and used only as needed. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. California Residents Refer to the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr