CUSTOMER AMBASSADOR (FULL TIME)

We have an opening for full‑time CUSTOMER AMBASSADOR positions. Location: TIAA – 8500 Andrew Carnegie Boulevard, Charlotte, NC 28262. Note: online applications accepted only. Schedule: Full‑time schedule. Monday – Friday, 12:00 pm – 8:30 pm. More details upon interview. Requirement: Customer service experience required. Quality Assurance experience is a plus. Fixed Pay Rate: $20.50 per hour. Job Summary Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest‑facing marketing and wellness programs. Essential Duties and Responsibilities Greets every customer and interacts in a manner to ensure a high level of hospitality. Greets all team members and ensures they have what they need to be successful each day. Relays relevant concerns from customers to supervisors. Ensures that all marketing, wellness and culinary programs are current and in place. Leads weekly promotions and programs for guests. Shares best practices and recognizes co‑workers. Demonstrates a complete understanding of daily menu items and accurately explains them to customers. Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process. Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards. Performs other duties as assigned. Qualifications Ability to lift and/or move up to 50 pounds. Customer service experience. Quality Assurance experience (preferred). Benefits Full‑time and part‑time positions offer retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program. Full‑time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs). Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. ESFM maintains a drug‑free workplace. #J-18808-Ljbffr ESFM® USA