Gaming Technician

Gaming Technician

The Gaming Technician is an integral part of gaming operations in that he or she ensures the proper functioning of all games on the gaming floor. Understanding that if a game is down, it directly impacts the revenues generated by our company. Working closely with not only gaming but security, surveillance, marketing, and even the main cage, the gaming technician is a position of ongoing learning. Knowledge of the electronic components is only a part of this key role. The person in this position will work directly with customers and other departments alike.

Essential duties and responsibilities include repairing and maintaining gaming related equipment on the gaming floor and shop, participating in installation, movement, and removal of gaming related equipment, maintaining proper gaming logs to comply with state or internal regulations, assisting operations team in minor tilt resolution such as paper fills and answering service lights, ensuring the safety and security of all guests and employees, and all other duties as assigned.

Required skills and abilities include attending required training sessions offered by the company, obtaining and retaining required license(s), performing the duties described in compliance with local laws and regulations, taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco, having knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department, having knowledge of the property's programs to address problem gaming, and reporting any acts of wrongdoing of which the team member may have knowledge.

Education and experience include a high school diploma or GED equivalent, two-year electronic degree or equivalent experience in electrical maintenance preferred but not required, ability to obtain a valid racing license, and valid driver's license with a minimum of three years driving experience.

Physical requirements and working conditions include sitting or standing, walking, using hands to finger, reach, handle, or feel objects, tools, or controls, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling, talking or hearing, lifting, pushing, and pulling over 50lbs on a regular basis, and being subjected to moderate to loud noise levels while circulating throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.