Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a close-knit team of three. Before becoming a State Farm agent, I gained experience in both insurance claims and the restaurant industry, giving me a unique background in customer service, problem-solving, and working with people. I’m also a graduate of the Culinary Institute of America. Outside of the office, I’m a proud father of two sons and enjoy boating, golfing, and most importantly, having a good time and sharing plenty of laughs.

Our agency offers health benefits, a 401(k), licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to have the support and resources they need to succeed professionally while still enjoying life outside of the office.

Our culture is personable, hardworking, and down-to-earth. I’m looking for someone with grit and perseverance who isn’t easily discouraged when faced with a challenge. Attention to detail is important, but so is being a genuine people person who enjoys building relationships and helping others. Above all, we want good people on our team.

If you’re dependable, resilient, and looking for a workplace where you can work hard while still having fun, we’d love to meet you.

ROLE DESCRIPTION:
As an  Account Associate for William Favaro - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.