CPQ Program Manager

Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Job Description We are seeking a CPQ Program Manager to join our team in San Jose, California or Boston, Massachusetts. This is a hybrid role that will serve as the primary bridge between Product Management, Business Stakeholders, and IT. The role is responsible for leading the functional design and roadmap that enables New Product Introduction (NPI) and complex Quote to Cash strategies across our Go-To-Market systems, including Salesforce CRM, Oracle CPQ, and SAP ERP. Responsibilities Develop organization-wide architectures and methodologies for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support across multiple platforms and organizations within the Global Business Unit. Consult with senior and executive business leaders to identify relevant analytics, standards and metrics for the assigned areas. Develop overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs. Identify and evaluate new technologies, process innovations, and partner relationships for alignment with strategy roadmap and business value. Create plans for integration and update into sales operations architecture. Leverage recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, sales partners and customers. Provide guidance and mentoring to less-experienced staff members to set an example of innovation and excellence. Education and Experience Required 5+ years of experience in designing and implementing business processes and solutions. BA/BS with emphasis in a related field (Information Systems Management, Operations Management, Supply Chain Management, Computer Science). Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management. Extensive knowledge of business applications to support quote-to-invoice processes—Salesforce CRM, Oracle CPQ, and SAP ERP. Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, Visio, Slack, etc. Experience with EDI and business applications integration tools is a plus. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Understanding of project management principles and concepts. Knowledge and Skills Extensive experience designing and developing business-wide sales operations support systems and solutions. Excellent analytical, statistics and problem solving skills. Extensive expertise in business and sales operations processes and their application to business-wide systems. Evaluating, selecting, and creating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities. History of innovation with examples of developing new technologies and practices for quality systems. Excellent written and verbal communication skills. Mastery in English and local language. Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at business unit and executive levels. What We Can Offer You Health & Wellbeing : We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development : We invest in your career growth with specific programs to help you reach any career goals you have—whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion : We are unconditionally inclusive in the way we work and celebrate individual uniqueness, offering flexibility to manage work and personal needs. Salary and Location Location: San Jose, California or Boston, Massachusetts (hybrid role). Salary ranges: United States of America: Annual Salary USD 120,000 – 228,000 in Massachusetts; 120,000 – 243,000 in California. The listed salary range reflects base salary. Variable incentives may also be offered. Equal Employment Opportunity HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business needs. Hewlett Packard Enterprise is an EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories. #J-18808-Ljbffr Hewlett Packard Enterprise