DHS IT Business Analyst

DHS IT Business AnalystAtlanta, Georgia, United StatesAbout the JobThe Georgia Department of Human Services, Office of Information Technology (OIT) is seeking a qualified candidate for the position of Business/Quality Analyst to join the agency based in Atlanta, Georgia.Duties and ResponsibilitiesIdentifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users.Works on process flows and screen designs and provides storyboarding to support system design. Review and interpret ongoing business requirements.Documents business requirements in a suitable format that communicates the specific functionality that will be developed for the product and obtains appropriate approvals.Articulate, communicate, and coordinate with UI/UX, app development, backend, CMS, testing, and other subject matter experts on design & development.Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, and other product documentation.Write test cases based on wireframes, comps, and functional requirements.Conduct functional testing and cross-browser and mobile device testing.Be responsible for the end-to-end testing of complete, interactive web and mobile applications.Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices.Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met.Thoroughly test solutions to ensure functionality and integrity.Ability to write queries using SQL and compile data and reports as needed.Manage and maintain all requirements materials and traceability matrices.Help Desk support as needed to support production applications.Preferred QualificationsBachelors Degree in Computer Science, IT, MIS, Engineering, or related fields.7+ years of experience as a BA/QA Analyst.Experience across the SDLC, including requirements, design, development, testing, documentation, training, deployment, operations, support, and maintenance.Ability to work well with business unit SMEs, Business Analysts, vendors, and end users in cross-functional teams.Extremely detail-oriented, organized, structured, analytical, and logical, with strong problem-solving skills.Track record of meeting or exceeding client expectations, personal performance expectations, and achieving project goals.