Lead Customer Advocacy & Resolution
Affirm
Affirm is seeking a Customer Advocacy Lead in Boston to enhance customer outcomes and lead a team. This role focuses on resolving complex complaints, ensuring operational excellence, and driving performance metrics. The ideal candidate will possess a strong background in people management and customer service, alongside excellent communication skills. Join Affirm to champion customer voices and contribute to continuous improvement initiatives. This position offers a remote-first environment with competitive compensation and benefits. #J-18808-Ljbffr Affirm
Vacancy posted 4 days ago
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