Student Museum Attendant - Texas Science & Natural History Museum

Student Museum Attendant - Texas Science & Natural History Museum

Provide a positive visitor experience while monitoring and assisting with security at Texas Science & Natural History Museum. Interact with visitors of all ages and conduct oversight of building facilities during museum operating hours and for special events.

Responsibilities:

• Assist in the safety and security of Texas Science & Natural History Museum by monitoring and protecting visitors, exhibitions, building, and grounds. Provide clear guidance, direction, and information to ensure that all visitors have a positive and welcoming experience. Provide knowledge of museum amenities, exhibitions, and events to visitors.
• Document and report observed physical interactions with exhibits and collections by visitors, and address any inappropriate behavior in a confident, calm, and friendly manner. Report any missing, damaged objects, or unusual conditions to supervisors. Report any irregularities pertaining to building operations, safety, or fire hazards.
• Follow museum policies and security procedures to assist in the opening and closing of the museum, daily operations, and during special events. Assist with set-up of furniture and other equipment as needed for events. Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills.
• Operate freight elevator and manual warehouse equipment and work as a team member to set up furniture and equipment for events; complete other manual duties as assigned.
• Serve as initial responder in the event of an emergency, know evacuation procedures and routes, contacting a supervisor when appropriate. Act in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.
• Other duties as assigned

Pay: $20 per hour

Required Qualifications:

• High School diploma or GED
• Must enjoy working with the public and have ability to deal with a wide variety of people in varying circumstances
• Excellent verbal, written communication, and interpersonal skills
• Promotes collaborative climate that welcomes all individuals to the museum
• Ability to calmly organize and effectively direct in emergency situations
• Ability to work effectively within a team and individually
• Demonstrated professional demeanor and personal initiative
• Availability to work weekends and evenings

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications:

• At least one year of previous experience in a museum or other cultural organization
• Educational background or interest in science and natural history
• Familiarity with Texas Science & Natural History Museum (formerly known as Texas Memorial Museum)
• Current certification in AED, CPR, and First Aid

Working Conditions:

• Use of manual dexterity
• Climbing of stairs and ladders
• Must be able to stand and walk for several hours at a time
• Must be able to lift 50 lbs and push 75 lbs.

Work Shift:

• Varies weekly Tuesday through Sunday; some evenings.
• Must be able to work Sunday and university holidays.

Required Materials:

• Resume/CV
• 3 work references with their contact information including email addresses; at least one reference should be from a supervisor.
• Summer and Fall course/availability schedule