Office Operations Assistant

Your Future Role At A GlanceLocation: Mt. Pleasant, WIFacility: Old Green Bay RoadDepartment: Family PracticeSchedule: Full-time| 1.0| Monday, Wednesday, Friday, 8:30 AM – 5:00 PM and Tuesday, Thursday, 9:30 AM – 6:00 PM (hours may also fluctuate based on clinic needs).How You'll Make An Impact In This RoleManage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertification's.Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.Answer telephones, screen calls, take messages, and provide essential clerical support.What Minimum Requirements You'll NeedLicensure / Certification / RegistrationRequired Credential(s): None Required.EducationHigh School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.Benefits That Help You ThriveComprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA optionsFinancial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insuranceTime to recharge: pro-rated paid time off (PTO) and holidaysCareer growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learningEmotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resourcesFamily support: parental leave, adoption assistance and family benefitsOther benefits: optional legal and pet insurance, transportation savings and moreLife At Ascension: Where Purpose Meets OpportunityAscension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.Equal employment opportunity employerAscension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.Fraud prevention noticeProspective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.E-Verify statementEmployer participates in the Electronic Employment Verification Program. Please click here for more information.