Restaurant General Manager

Restaurant General Manager

Lead the experience. Inspire the team. Elevate Berkeley's rooftop dining scene.

Perched 12 stories above the vibrant streets of downtown Berkeley, Study Hall Rooftop Lounge offers an unforgettable setting where breathtaking views of the San Francisco Bay, handcrafted cocktails, inspired cuisine, and an energetic social atmosphere come together.

From golden-hour cocktails and intimate dinners to lively evenings featuring DJs and live entertainment, Study Hall is more than a restaurant and bar — it's a destination for memorable experiences.

We are seeking a dynamic, passionate, and entrepreneurial Restaurant General Manager to lead this distinctive rooftop destination into its next chapter of success.

This is an exciting opportunity for an accomplished hospitality professional who thrives on creating exceptional guest experiences, developing high-performing teams, and building a thriving restaurant business.

The ideal candidate brings a strong understanding of upscale dining and beverage operations, a passion for hospitality, and the creativity and business acumen to make Study Hall a destination guests return to again and again.

Position Summary

The Restaurant General Manager provides overall leadership and strategic direction for Study Hall Rooftop Lounge, overseeing daily operations, guest experience, team development, financial performance, and the continued growth of the restaurant's reputation and business.

This highly visible, hands-on leadership role requires a hospitality professional who can balance operational excellence with creativity, innovation, and an entrepreneurial mindset.

The Restaurant General Manager will lead by example, inspire a culture of exceptional service, and collaborate with culinary, beverage, and executive leadership to deliver memorable experiences while driving revenue, profitability, and long-term success.

Essential Functions

• Provide overall leadership and direction for daily restaurant, bar, and lounge operations, ensuring exceptional service and operational consistency.
• Maintain a strong, visible presence throughout the venue, actively engaging with guests and supporting the team during key service periods.
• Create an energetic, welcoming atmosphere that reflects Study Hall's distinctive identity and commitment to hospitality.
• Establish and maintain exceptional standards for service execution, ambiance, cleanliness, and presentation.
• Oversee reservations, table management, service flow, and staffing deployment to maximize guest satisfaction and operational efficiency.
• Anticipate business demands and proactively adjust operations to maintain a seamless guest experience.
• Champion a guest-first culture, creating memorable experiences that build loyalty, generate positive reviews, and encourage repeat visits.
• Develop meaningful relationships with guests, local residents, and the surrounding Berkeley community.
• Identify opportunities to elevate the dining and social experience through innovative service initiatives and personalized hospitality.
• Monitor guest feedback, online reviews, and service trends to continuously improve the guest experience.
• Strengthen Study Hall's reputation as a premier destination for dining, cocktails, celebrations, and social gatherings.
• Recruit, inspire, develop, and retain a high-performing team of hospitality professionals.
• Foster a positive, inclusive, and collaborative workplace culture built on accountability, respect, and service excellence.
• Establish clear performance expectations and provide ongoing coaching, mentorship, and professional development.
• Empower team members to take ownership of the guest experience while maintaining high service standards.
• Oversee staffing, scheduling, training, and performance management to ensure operational readiness and team engagement.
• Identify and develop future leaders, creating opportunities for growth and advancement.
• Take ownership of restaurant financial performance, including revenue generation, profitability, labor productivity, and operating expenses.
• Develop and execute strategies to increase sales, improve guest spending, and maximize business opportunities.
• Monitor financial results, analyze performance trends, and implement initiatives to achieve or exceed budgeted objectives.
• Oversee inventory management, purchasing controls, beverage costs, and operational expenses.
• Collaborate with culinary and beverage leadership on menu pricing, product offerings, and profitability strategies.
• Identify opportunities to expand revenue through private events, special promotions, and innovative guest experiences.
• Partner with Sales, Marketing, and Culinary teams to develop creative promotions, seasonal experiences, and signature events that enhance Study Hall's visibility and appeal.
• Support the development of engaging programming, including live entertainment, themed events, and unique food and beverage experiences.
• Build relationships within the local community to strengthen brand recognition and attract new guests.
• Identify opportunities to increase private dining, corporate events, celebrations, and group business.
• Bring fresh ideas and an entrepreneurial perspective to the continued evolution of Study Hall's identity and guest experience.
• Ensure compliance with all applicable health, safety, sanitation, and alcoholic beverage regulations.
• Maintain effective internal controls related to cash handling, POS transactions, inventory, and purchasing.
• Ensure adherence to company policies, operational procedures, and established service standards.
• Promote a safe, professional, and respectful environment for associates and guests.
• Collaborate with executive leadership on strategic initiatives that support the restaurant's growth and long-term success.
• Adapt to evolving business priorities and contribute to additional projects and initiatives in support of restaurant and organizational objectives.

Requirements

• Minimum of 5 years of progressive restaurant or hospitality leadership experience, including management experience in an upscale, high-volume restaurant, rooftop lounge, bar, or comparable dining and entertainment venue.
• Proven success in driving restaurant profitability, guest satisfaction, and team performance.
• Strong understanding of restaurant financial management, including budgeting, forecasting, labor management, inventory controls, and cost optimization.
• Demonstrated ability to lead, inspire, and develop high-performing hospitality teams.
• Passion for culinary innovation, craft cocktails, elevated service, and memorable guest experiences.
• Strong business acumen with an entrepreneurial mindset and a proactive approach to revenue generation.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with restaurant POS systems, reservation platforms, and restaurant management technology.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent professional experience considered.
• Flexibility to work evenings, weekends, holidays, and peak business periods.

The Opportunity

At Study Hall Rooftop Lounge, hospitality is about more than exceptional food and drinks, it's about creating an atmosphere that brings people together.

As Restaurant General Manager, you'll have the opportunity to lead a distinctive dining and entertainment destination, shape memorable guest experiences, and make a meaningful impact on the restaurant's continued growth and success.

If you're a passionate hospitality leader who brings energy, creativity, and a genuine love for the restaurant business, we'd love to meet you.

Compensation: $85000 - $90000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.