Infrastructure Engineer

Sunrise Systems

Job Title: Infrastructure Engineer
Job ID: 26-04049
Location: Waterloo, IA, 50704
Duration: 6month+ likely Extension

Engine Works 2nd Shift shift IT support
3rd shift 2:30p - 11p at EW site.

Job Description:

Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties

Job Duties:

Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Job Requirements:

Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Contact:
Vinay Kumar: View email address on click.appcast.io Direct: View phone number on click.appcast.io | URL: Sunrise Systems Inc.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Infrastructure Engineer in Waterloo, IA vacancy

Infrastructure Engineer
...Our client is currently seeking an Infrastructure Engineer Title: Infrastructure Engineer Duration: 1+ Year Location: Waterloo, IA Core Responsibilities Tier 2 IT support : Imaging computers, replacing printer toner, disposing...
Suggested
Work at office
The Judge Group
Waterloo, IA
3 days ago
Network Inventory GIS Engineer
$67.7k - $90.27k
...enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where... ..., join us today. The Role The Network Inventory GIS Engineer supports the organization’s GIS network inventory. This role...
Suggested
Full time
Temporary work
Remote work
Work from home
Lumen
Waterloo, IA
3 days ago
Entry-Level Cloud Security Engineer
...apple, google, Paypal, western union, Client, visa, walmart lab etc to name a few. Who Should Apply: Recent computer science/engineering/mathematics/statistics or science graduates looking to make their careers in the IT industry. We welcome candidates with all visas...
Suggested
Immediate start
Remote work
SynergisticIT
Waterloo, IA
1 day ago
junior level data developer with Azure CI/CD/Junior data scientist
...level software programmers, Java Full stack developers, Python/Java developers, data analysts/data scientists, and machine learning engineers. Who Should Apply: Recent computer science/engineering/mathematics/statistics or science graduates looking to make their careers...
Suggested
H1b
SynergisticIT
Waterloo, IA
2 days ago
Senior IT Systems Engineer - Public Sector
$93.09k - $124.12k
...enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where... ..., join us today. The Role The Senior IT Systems Engineer provides advanced Tier II support by troubleshooting and repairing...
Suggested
Full time
Temporary work
Work at office
Remote work
Shift work
Night shift
Lumen
Waterloo, IA
3 days ago
Solutions Engineer, Remote
$120k - $140k
...1B, F-1 OPT, and STEM OPT extension at this time. Your Role We are seeking a motivated and technically proficient Solutions Engineer to serve as a trusted advisor to customers throughout the sales process and beyond. In this role, you will collaborate with Sales...
Remote job
Full time
H1b
Aperia Technologies
Waterloo, IA
21 hours ago
Lead IT Systems Engineer - Public Sector
$116.36k - $155.15k
...enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where... ...knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise level...
Full time
Temporary work
Remote work
1 day per week
Lumen
Waterloo, IA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Infrastructure Engineer. Be the first to apply!