Office Administrative Associate

Job Description

Job Description

Job Title:

Office Administrative Associate

Industry:

Nonprofit | Healthcare | Patient Advocacy

Location (City, State):

Reston, VA (100% Onsite)

Assignment Type:

Contract (August through end of the year)

Pay:

$19/hour

Work Schedule:

Monday–Friday, 10:00 AM – 4:00 PM (27.5 hours/week)

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a national patient advocacy organization dedicated to improving the lives of individuals affected by a chronic autoimmune disease. Through patient education, advocacy, research funding, and healthcare professional resources, the organization serves as a trusted voice for patients and their families while advancing awareness and treatment initiatives.

Job Description:

Our client is seeking an Office Administrative Associate to serve as the first point of contact for patients, healthcare providers, donors, and visitors. This role supports both the Operations and Development teams through office administration, donor support, membership services, data management, and event coordination. The ideal candidate is empathetic, detail-oriented, proactive, and enjoys providing exceptional customer service in a mission-driven environment.

Key Responsibilities:

• Serve as the first point of contact by answering incoming phone calls from patients, donors, and healthcare professionals.
• Provide administrative support for office operations and special projects.
• Assist with donor development initiatives and fundraising projects.
• Support membership services, including new member packets and member inquiries.
• Perform data entry and database maintenance within Salesforce.
• Coordinate event mailings, shipments, and office logistics.
• Process incoming donations and distribute financial documentation internally.
• Assist with office organization and general administrative support.
• Collaborate with team members on organizational projects and initiatives.
• Lift and move office supplies and event materials up to 25 pounds as needed.

Qualifications:

• 1–2 years of administrative experience in a professional office environment.
• Fundraising, philanthropy, or nonprofit experience preferred (including volunteer leadership, fraternity/sorority fundraising, or development support).
• Excellent customer service and phone communication skills.
• Experience with Microsoft 365, SharePoint, and CRM systems (Salesforce preferred).
• Highly organized with exceptional attention to detail.
• Compassionate and empathetic while maintaining professional boundaries.
• Self-starter who proactively identifies ways to help during slower periods.
• Comfortable learning new technology and software.
• Degree not required.

Additional Details:

• Immediate opening due to the current contractor returning to school.
• Reports to the Operations and Office Management team.
• Small, collaborative office environment.
• Contract assignment expected to run through the end of the year.
• Two-step interview process (Zoom followed by onsite interview).
• Candidates must be comfortable speaking with patients experiencing sensitive medical situations.

Perks:

• Opportunity to make a meaningful impact in a mission-driven nonprofit.
• Exposure to fundraising and development initiatives.
• Collaborative, close-knit team environment.
• Diverse responsibilities with opportunities to support multiple departments.
• Excellent opportunity for an early-career professional interested in nonprofit administration, healthcare, or fundraising.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.