Quality Assurance Manager

Quality Assurance ManagerAs a Quality Assurance Manager at Sevita, you will lead quality programs across home and community-based healthcare services. You'll design and oversee QA processes, perform audits, and ensure compliance with regulatory and accreditation standards. Partnering with clinical and operations teams, you'll analyze data, drive continuous improvement, and promote patient safety. In Sevita's inclusive, growth-focused culture, you'll mentor staff, support training, and help shape policies that elevate care quality and outcomes for individuals and families.ResponsibilitiesLead quality assurance programs for home and community-based servicesDevelop, implement, and monitor QA policies and proceduresConduct audits, reviews, and performance measurements to ensure regulatory complianceAnalyze quality data, identify trends, and drive process improvement initiativesPartner with clinical and operations leaders to address quality and safety issuesTrain and mentor staff on quality standards and best practicesPrepare reports for leadership and external regulatory bodiesSupport accreditation and survey readiness activitiesEngage cross-functional teams to foster a culture of continuous quality improvementRequired SkillsHealthcare quality managementClinical auditingRoot cause analysisProcess improvement (Lean/Six Sigma)Regulatory compliance (Joint Commission, CMS)Risk managementData analysis and reportingElectronic health records (EHR) systemsPolicy and procedure developmentTeam leadership and mentoring