Health Insurance Enrollment Specialist (Georgia Access)

Job Description

Job Description

LHH is seeking compassionate and customer-focused professionals to join our team as Health Insurance Enrollment Specialists . In this role, you will help individuals and families understand their health insurance options and successfully enroll in coverage through Georgia Access and other health insurance programs.

This is a mission-driven opportunity focused on improving access to healthcare and supporting underserved communities. Unlike traditional insurance roles, this is not a sales position . There are no cold calls, sales quotas, or commission requirements. Instead, you will serve as a trusted resource, helping consumers navigate coverage options, eligibility requirements, and enrollment processes.

This candidate MUST have an active Georgia Health Insurance license.

Key Responsibilities

• Educate consumers on health insurance plans, coverage options, and program eligibility
• Assist individuals and families with enrollment through Georgia Access and other health insurance programs
• Guide consumers through applications and required documentation
• Answer questions regarding coverage, benefits, premiums, and enrollment timelines
• Maintain accurate records and update information in internal systems
• Follow up with applicants to ensure timely completion of enrollment requirements
• Provide exceptional customer service while supporting diverse populations
• Stay informed on healthcare coverage guidelines, enrollment policies, and program updates
• Collaborate with team members to ensure positive consumer experiences and successful enrollments

Required Qualifications

• High school diploma or equivalent
• Must have an active Georgia Health Insurance License at the time of application.
• Strong verbal and written communication skills
• Excellent customer service and problem-solving abilities
• Strong attention to detail and organizational skills
• Comfortable learning new technology, systems, and processes
• Passion for helping others and improving access to healthcare
• Ability to handle confidential information professionally

Preferred Qualifications

• Experience with Georgia Access , ACA Marketplace plans, Medicaid, Medicare, or health insurance enrollment
• Previous customer service, call center, healthcare, or patient support experience
• Experience assisting individuals with application or eligibility processes
• Bilingual skills are a plus

Licensing Requirement

• Candidates must possess an active Georgia Health Insurance License prior to employment.
• Employment cannot begin without a valid, active license.
• Applicants without an active Georgia Health Insurance License will not be considered.

Why Join Us?

• Opportunity to make a meaningful impact in your community
• Mission-driven work that promotes health equity and healthcare access
• Training, coaching, and ongoing professional development
• Supportive and collaborative team environment

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $20.00 to $21.00 per hour

Search managed by: TroyElan Richardson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.