Telemarketer

Job Responsibilities Lead generating and sales: initiate, develop and follow up on business leads. Cold call, direct e‑mail, and perform other lead generation activities. Obtain names and numbers of potential customers from telephone directories or purchased lists. Schedule appointments for sales representatives to meet with potential clients. Persuade potential customers to purchase a product or service or to make a donation. Explain products or services in detail. Answer questions from customers. Explain or negotiate prices. Enter customer and sales information into database. Obtain or verify customer information, including address, phone number and payment methods. Record various system transactions and confidential recordkeeping. Follow up on orders to ensure product satisfaction. Resolve customer issues about orders or payment information. Conduct customer surveys to ascertain level of customer service and product/service satisfaction. Qualifications Education: High school education. Experience: One (1) year of sales or customer service experience. Persistent, motivated to close sales, handles rejection well, results driven. Time management skills. Customer service skills. Telephone and lead prospecting skills. Professionalism. Knowledge of the products being sold. Work Conditions Work Environment : Work indoors and outdoors during all seasons and weather conditions. Limited amount of local and/or multiple‑location traveling required. Professional dress is required when in contact with families. Work Postures : Frequent, continuous periods of time standing, up to 6 hours per day. Sitting continuously for many hours per day, up to 6 hours per day. Climbing stairs to access buildings frequently. Physical Demands : Physical effort requiring manual dexterity, includes paperwork, calculators, computers and phone usage. Work Hours : Working beyond “standard” hours as the need arises. Compensation & Benefits Salary: $19.00/hr. – $20.00/hr. Pay is based on background, skills, relevant experience, performance, education and work location. Medical, Dental, Vision. Flexible Spending Accounts (health care and dependent care). Health Savings Account with Company Contribution. Sick Leave. Short‑Term Disability. Long‑Term Disability. Life Insurance. Voluntary Accidental Death or Dismemberment Insurance. Dependent Life Insurance. SCI 401(k) Retirement Savings Plan with company match. Employee Assistance Program. Equal Opportunity Employer SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. Location: San Jose, CA 95125. (US‑CA – San Jose, Category: Sales) #J-18808-Ljbffr