Donut Finisher

Donut Finisher

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Donut Finisher plays a key role in making sure our Bakery case is stocked with fresh, beautifully finished donuts, bagels, and danishes that keep customers coming back. In this role, you'll take pride in the details, from glazing and icing to garnishing and presentation, while helping create a welcoming experience for every customer you meet.

If you enjoy hands-on work, take pride in doing things right, and like being part of a team that starts the day strong, we'd love to have you on board.

What You'll Do

• Provide prompt, friendly customer service, greeting customers with a smile and making every interaction a positive one, whether at the counter or elsewhere in the store
• Prepare your work area and equipment for donut finishing at the start of each shift
• Remove donuts and rolls from the freezer and prepare them for finishing, including placing danishes and cinnamon rolls in the proof box
• Heat donuts and rolls in the oven prior to glazing or icing, then ice and garnish for the donut case
• Review special orders and prepare them as needed
• Prepare icings and the glazing area for the following day
• Maintain a clean, organized work area throughout your shift
• Maintain strict adherence to personal hygiene and dress standards
• Answer the telephone promptly and provide friendly, helpful service to customers who call
• Work with customers at the counter and assist in other areas of the store as needed
• Adhere to Hy-Vee policies and individual store guidelines
• Report to work when scheduled and on time

Your Skills

• Follow written, verbal, or diagrammatic instructions with attention to detail
• Perform simple addition and subtraction, copy figures, and count and record accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to ensure customer satisfaction and a positive work environment

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker

Education and Experience

• High school diploma or equivalent experience required
• Six months or less of similar or related experience; we will provide the training you need to succeed

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role is performed in a bakery environment where you'll be on your feet throughout your shift. You'll have daily exposure to noise and equipment, weekly exposure to cleaning chemicals or solvents, and will regularly work around ovens and glazing equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.