Benefits Representative III - HR Benefits - Akron FirstEnergy Headquarters

FirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.About the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00 The Benefits Representative is responsible for the design, development, implementation and ongoing administration of assigned health & welfare benefit plans.Responsibilities include:- Participating in the development, implementation and administration of employee and retiree benefit programs.- Conducting research and analysis related to health and welfare benefit plans and develops sound recommendations.- Educating HR team members, employees and retirees on benefit plans, policies and procedures.- Advising on eligibility, coverage, claim procedures, and other benefits matters.- Functioning as a liaison to benefit vendor partners.- Participating on annual open enrollment and HR projects.- Providing support to the HR Help Desk team.- Ensuring compliance with benefit-related laws.- Maintaining company plan documents.- Monitoring Affordable Care Act (ACA) status.- Monitoring plan enrollment and audit records.- Working closely with IT and HR Analytics.- Participating in audit inquiries.- Analyzing benefits data and reporting requests.- Seeking process improvements.Qualifications at the HR Rep III level include:- Bachelor's degree and 4-7 years relevant experience, or 7 years relevant experience in lieu of degree. - Understanding of HR functional areas.- Microsoft Office proficiency.- Oracle proficiency.- Strong communication, organization and analytical skills.Qualifications at the HR Rep IV level include the above plus:- Bachelor's degree and minimum 7 years experience, or 10 years in lieu of degree.Benefits, Compensation & Workforce DiversityAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.SafetySafety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.Position ClassificationExempt FirstEnergy Human Resources TeamFull timePosting Date: 2026-09-16