Customer Service Associate
$20 per hourThe Fountain Group LLC
Job Description
Job Description
Responsibilities:
- Process State or customer documents following established Standard Operating Procedures utilizing proprietary and Microsoft suite applications
- Understand and follow security guidelines
- Create process documentation
- Assist in issue resolution with internal and external customers
- Work with team members to assist in the training and implementation of process and policy changes
- Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach.
- Analyze data and recommend process improvements and reporting
- Assist in special project work as assigned
Requirements:
- 2+ years of customer service or related work experience.
- High school diploma or equivalent. Some college preferred
Pay: $20/Hour
Vacancy posted 2 days ago
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