Provider Clinical Operations Consultant, Senior Manager

Industry/SectorHealth ServicesSpecialismOperationsManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Provider Clinical Operations Consultant, you will lead provider clinical modernization efforts within our Advisory practice, helping healthcare organizations improve clinical operations, technology-enabled workflows, patient access, utilization and capacity management, and service line performance. As a Senior Manager you will lead large projects, apply sound judgment through complexity, and guide multidisciplinary teams while advising clients on operating model design, transformation initiatives, and the practical use of platforms such as Epic and Cerner to support care delivery and patient and clinician experiences. In this role at PwC, you will bring together operational redesign, workflow integration, and sector-focused knowledge to help clients move priority initiatives forward and contribute to the development of solutions that align clinical and business goals.Responsibilities- Leading clinical operations modernization efforts for healthcare providers, aligning workflow redesign with patient access, utilization, capacity, and service line priorities- Advising clients on operating model design, service delivery models, and process improvement opportunities that support care quality and reimbursement goals- Translating Epic system capabilities into practical workflow changes across clinical and operational teams- Guiding large project workstreams from planning through execution, balancing scope, timing, risks, and resource needs- Analyzing business performance metrics and operating effectiveness findings to identify breakdowns and shape improvement actions- Coordinating cross-functional stakeholder input to resolve complex operational issues and advance transformation initiatives- Applying change management methods to support adoption of new processes, tools, and clinical technology enhancements- Developing client presentations, executive updates, and workshop materials that communicate priorities, findings, and next steps- Coaching team members through problem solving, delivery planning, and issue resolution across multiple workstreams- Monitoring delivery quality, activity progress, and implementation outcomes across clinical operations and technology-enabled initiativesWhat You Must Have- At least a Bachelor's degree- At least 8 years of experienceWhat Sets You Apart- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance- Demonstrating health services operations consulting experience in clinical modernization- Applying Epic Systems knowledge to workflow redesign and service delivery improvement- Leading complex client conversations across provider operations and transformation- Translating business performance metrics into actionable operational insights- Driving change management, process improvement, and operational excellence initiativesTravel RequirementsUp to 80%Job Posting End DateThe salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: more about how we work: only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.SummaryLocation: NY-New York; GA-Atlanta; NC-Charlotte; TX-Austin; IL-Chicago; DC-Washington; MO-Kansas City; TX-Dallas; CA-Los Angeles; MD-Baltimore; WI-Milwaukee; MN-Minneapolis; MA-Boston; US-Hybrid; CA-San Francisco; PA-Philadelphia; PA-Pittsburgh; TX-HoustonType: Full time