Records Management Specialist II

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. Overview CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. We offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Base pay $45,000.00/yr - $65,000.00/yr Employment type Full-Time, Mid-Level Department Office Support Responsibilities Provide administrative support for a large Federal agency initiative. Skills and attributes for success Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts Qualifications Previous experience in a customer service role, with a strong focus on client satisfaction and support Background in records or data management, including organizing, maintaining, and retrieving information efficiently Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite) Experience with electronic recordkeeping systems or document management platforms Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials Ideally, you will also have College Degree Our Commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. We care about our employees. Therefore, we offer a comprehensive benefits package. Benefits Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! #J-18808-Ljbffr CGS Federal (Contact Government Services)