Remote Global Support Workforce Planner
Turnitin
Turnitin is seeking a Workforce Management Analyst to optimize global Technical Support staffing across products and regions. You will monitor real-time queues, assign tickets, and balance workloads to maintain service levels.
The role emphasizes forecasting, scheduling, and capacity planning based on historical demand and seasonality, with a remote-first culture supporting teams across time zones. Strong analytical skills are essential.
#J-18808-LjbffrVacancy posted 4 days ago
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