Field Service Specialist

Benefits Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary The Mission: To be the "Lead Problem Solver." You lead a crew, handle the challenging stuff, and ensure every customer in Ogden, Layton, and beyond feels like they are our only client. You are hard-working, a team player, and dedicated to performing quality work in all that you do. Significant past experience as a professional home services worker is highly preferred and a positive attitude is a must! Responsibilities The Face of the Brand: Perform high-quality handyman and residential repair services while providing a "concierge-level" customer experience. Complex Problem Solving: Tackle the intermediate repairs that require more "know-how" (troubleshooting a mystery leak or custom-mounting a heavy TV). Quality & Relationship Management: Lead on-job crew to ensure the "Surv Standard" was met. You are the face of the brand when a neighbor has a question or a concern. Workflow Optimization: Lead Field Technicians to work efficiently—whether it’s the fastest way to clean windows or the safest way to move a piano. Community Growth: Identify how we can further help our regulars (e.g., "I noticed your deck needs a wash while I was fixing the screen door"). Growth Transition: As the team grows and new crews are created, your time will shift from "doing" the work to overseeing the work done by multiple crews. Qualifications Previous experience as a handyman / general maintenance Knowledge of job site safety rules and regulations (OSHA) Knowledge of methods, tools, and equipment used in carpentry Must be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom Ability to lift 75+ lbs on a consistent basis #J-18808-Ljbffr