Anti Money Laundering/Know Your Customer Officer - Associate

Job Description

Join our AML/KYC Controls team and make a meaningful impact by ensuring compliance with key financial regulations. You will have the opportunity to grow your career, develop your skills, and work alongside a diverse and collaborative team. We value your expertise and encourage you to challenge the status quo, drive innovation, and contribute to a culture of integrity and excellence. Your work will help protect our clients and the firm, while supporting your professional development.

As an AML/KYC Controls Analyst within our team, you will play a critical role in overseeing and guiding compliance strategies. You will work closely with partners across the business to identify and mitigate risks, ensuring our processes meet regulatory standards. Your insights and recommendations will help shape our approach to financial crimes compliance. We foster a supportive environment where you can learn, mentor others, and advance your career.

Job responsibilities

• Conduct complex AML/KYC risk reviews for escalated or previously exited customers; develop recommendations for management decisions
• Present proposed decisions and supporting rationale to Compliance teams and leadership for review
• Identify, implement, and track process improvements to support business needs and consistent application of KYC standards
• Analyze root causes of compliance issues and recommend practical solutions/remediation actions
• Leverage expertise in firm systems, data, and procedures to provide insights and recommendations aligned with business priorities
• Collaborate with partners across business, Compliance, and Technology to resolve issues and mitigate risk
• Serve as Team Lead when required; mentor case officers and support their development

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent relevant experience
• Minimum 3years of experience in financial services, including controls, audit, quality assurance, operational risk management, and/or AML/KYC
• Strong problem-solving, critical thinking, and analytical skills
• Demonstrated ability to perform root-cause analysis for compliance and risk issues and drive solutions
• Strong written and verbal communication skills, including presenting to stakeholders
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Highly organized; able to manage multiple priorities and deliver high-quality work with attention to detail

Preferred qualifications, capabilities, and skills

• CAMS certification
• Experience mentoring, training, or leading others in a case-review environment
• Experience assessing and communicating risks and mitigants in a clear, decision-ready format (strong technical writing)
• Experience supporting Consumer Banking, Business Banking, and/or Wealth Management

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.