IT Systems Engineer

IT Systems Engineer

Operations · Full-time · San Francisco; New York

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

We're hiring an IT Systems Engineer who thinks like a software engineer. You'll design, build, and maintain the identity, access, and automation infrastructure that powers every team at Anysphere. This isn't a help desk role, it's a hands-on engineering position where you'll own critical systems end-to-end, from identity lifecycle management to zero-touch device provisioning to building the automations that let a small team scale with the company.

You'll work closely with Security and Engineering to implement zero-trust architectures and defense in depth strategies that enable the business without slowing anyone down. A significant part of your work will involve designing automated workflows that eliminate manual processes, strengthen our security posture, and create a seamless employee experience. You'll also play a key role in scaling and integrating our core IT systems as we grow, including integrating acquired companies into our systems.

This role reports to the Head of IT and offers significant ownership. You'll shape how we scale our internal infrastructure and directly impact every employee's daily experience. We work in-person at our office in San Francisco.

You Might Be A Fit If…

• You have 5+ years of experience building and managing secure IT systems in fast-paced, high-growth environments.
• You have deep expertise in identity and access management, you've personally configured SAML, OAuth, and SCIM integrations, not just administered existing setups.
• You're proficient with modern MDM platforms (Kandji, Jamf, or similar) and comfortable managing a mixed-platform fleet (macOS, Windows, Linux, ChromeOS).
• You write code to solve problems. Python, Bash, or similar scripting is a core part of how you work, not an afterthought.
• You have strong experience administering and securing enterprise SaaS platforms (Google Workspace, Okta, Slack, Zoom, etc.).
• You're obsessively user-focused. You take pride in delivering a world-class IT experience and view internal teams as your customers.
• You communicate clearly and directly, whether explaining a technical architecture to engineers or walking a non-technical colleague through a workflow.
• You're not content with manual processes, you're always looking for ways to automate, improve, and eliminate repetitive work.

Strong Candidates May Also Have…

• Experience with Infrastructure as Code tools (Terraform, Ansible, Pulumi).
• Familiarity with CI/CD pipelines and modern DevOps practices.
• Background in cloud platforms (AWS or GCP) and network security fundamentals.
• Experience leading IT workstreams for M&A integrations (tenant consolidation, identity migration, MDM enrollment).
• Exposure to compliance frameworks (SOC 2, ISO 270001) and security audit processes.
• A track record of transforming traditional IT operations into engineering-driven organizations.

Sample Projects Include:

• Design and implement automated onboarding/offboarding workflows that provision and deprovision access across dozens of SaaS applications via SCIM and API integrations.
• Build self-service tooling that lets employees resolve common IT requests (access requests, group management, device enrollment) without filing a ticket.
• Architect and execute the IT integration plan for an acquired company, Slack Enterprise Grid migration, Google Workspace tenant consolidation, Okta identity federation, and MDM enrollment.
• Deploy and maintain zero-trust network access policies using tools like Tailscale or Cloudflare Access.
• Develop monitoring and alerting for identity and access anomalies across the SaaS ecosystem.
• Create and maintain a comprehensive IT knowledge base that powers AI-assisted employee support.
• Lead IT systems integration and modernization efforts as we scale (identity, device management, and core SaaS platforms).