Desktop Support Engineer
Forhyre
Job Description
Job Description
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.
You should also be familiar with remote troubleshooting techniques.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- BSc in Computer Science or relevant field
Note: This is an onsite role @ New York
Vacancy posted 26 days ago
Similar jobs that could be interesting for youBased on the Desktop Support Engineer in New York, NY vacancy
$75k - $110k
...Desktop Support Engineer We're seeking an experienced Desktop Support Engineer to serve as our team's Microsoft Windows administration expert and primary hands-on technical support resource for our Windows laptop fleet. Windows administration is the most critical skill...SuggestedPermanent employmentFull timeWork at officeLocal areaRemote workWork from homeFlexible hours3 days per weekHealthVerity
New York, NY1 day ago- ...Role: Desktop support (only W2) Location: New York Onsite position Duration: 12 months JD: The Desktop... ...IT Team: Work closely with network administrators, systems engineers, and other IT team members to escalate and resolve complex...SuggestedWork at office
Kaav Inc.
New York, NY5 days ago $200k
..., direct exposure to the business, and the autonomy to deliver without layers of bureaucracy. You'll own projects end to end, supporting a high-performance Windows environment across Azure and AVD, automating with Python and PowerShell, and troubleshooting across the...SuggestedFull timeSaragossa
New York, NY3 days ago- ...Information Technology Division. The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This position encompasses... ...to security best practices Troubleshoot and research desktop PC, laptop, laptop hardware, and network related issues...SuggestedPermanent employmentFull timeWork at office
- Overview Desk Side Support encompasses physical assistance required at the end user’s desk... ...solutions. Break Fix: IT Onsite Desktop diagnosis and repair of hardware/software... ...Get notified about new Desktop Support Engineer jobs in New York, NY . #J-18808-Ljbffr...SuggestedFull time
$85k - $110k
...Senior Desktop Support Engineer Location: New York, NY Compensation: $85,000–$110,000 per year Schedule: Monday through Friday, 8-hour day shift Work Location: In person Job Summary We are seeking an experienced Senior Desktop Support...Work at officeRemote workMonday to FridayDay shiftTSG Risk Management
New York, NY2 days ago- ...Technologies is a Global IT Services partner supporting medium- to large-scale enterprises.... ...to end-users within the organisation’s desktop computing environment in a timely and accurate... ...Holders Preferred The Desktop Support Engineer provides first- and second-level...Contract workFor contractorsImmediate start
- ...operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Providing the support for all help desk related task including answering questions, troubleshooting problems, teaching or instructing customers regarding...Local areaRemote work
- ...you looking to build a strong foundation in core infrastructure and high-performance computing? We are seeking an ambitious Desktop Support Engineer to join a fast-paced environment and support critical daily IT and desktop technology operations. Working alongside senior...Work at office
- Centraprise, Corp. is seeking a skilled Desktop Support Engineer to provide onsite IT support across our office locations. You will troubleshoot desktop hardware, software, operating systems, peripherals, and basic network connectivity to keep end users productive. The...Work at office
- Teceze is seeking a Desktop Support Engineer at a healthcare site in Arkansas to provide hands-on IT support during an Epic Go-Live and stabilization period. The role covers device deployment, workstation setup, and end-user assistance to ensure smooth operations. The...
- This role will be providing Level 3 deskside/onsite support to C-Level executives and other employees in NYC office of a major financial firm. Skills: Experience with all Conferencing Technologies (telephony/video-calls/content sharing) Experience supporting executives...Local area
- TSG Risk Management is seeking an experienced Senior Desktop Support Engineer in New York City to provide high-level technical support within a fast-paced financial-services environment. You will act as a senior escalation point for complex desktop, hardware, software,...
- ...Job Title:Desktop Support Technician Location: San Francisco,CA /Menlo Park ,CA/New York ,NY Contract JOB DESCRIPTION • Troubleshoot and resolve issues related to Google Workspace Suites (GChat, Gmail). • Perform device imaging, deployment, and post...Contract workWork at officeNight shift
VDart
New York, NY4 days ago - ...Job Title Responsibilities: Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and...Remote work
Software Technology Inc
New York, NY1 day ago $80k - $90k
...Desktop Support Analyst Position Summary We are seeking a Desktop Support Analyst to provide hands-on technical support in a fast-paced, professional environment. This person will work alongside an established desktop support team, taking ownership of day-to-...Full timeRemote workMonday to FridayTSG Risk Management
New York, NY2 days ago- ...Desktop Technician II JOB SUMMARY Temporary tech is needed until end of year to perform... ...• Possess a Diploma in Computer Engineering or related fields with preferably two (2) years experience in PC/printers support & maintenance. • Proficient in English (...Temporary workLocal areaRelocation
Compunnel
New York, NY1 day ago $24 - $34 per hour
...Description What Youll Do: - Provide general desktop and end-user support for hardware and software issues. - Respond to and resolve incident and service requests through ticketing systems. - Support MS Office Suite and backend Office environments. - Manage...Contract workTemporary workRemote workTEKsystems
New York, NY4 days ago$45k - $60k
...Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We are a... ...‑sized businesses across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly,...Work at officeRemote workFlexible hoursInterDataLink, Inc.
New York, NY3 days ago- Grant Associates in New York is seeking an experienced IT Helpdesk professional to support our technical environment, assist users, and maintain network infrastructure. You will document technical processes and deliver reliable service in a fast-paced setting. The ideal...
$170k - $190k
...ID: ME739012825Location: New York, NYJob Type: PermanentPay: $170000 - $190000Posted: 2026-09-28We are seeking a Senior Desktop Engineer to support an enterprise-scale technology environment for a highly regarded professional services organization. This is a full-time...Full timeVisa sponsorshipTalener
New York, NY3 days ago- ...cybersecurity, and business restructuring.Ropes & Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and...
Ropes & Gray
New York, NY3 days ago - ...responsibilities You will join the IBM Z WSC Advisory team that supports worldwide IBM Z and IBM LinuxONE clients, business partners... ...Technology, Business Administration, Computer Science, Engineering, or related field Written and verbal communication skills...Full timeContract workPart timeFixed term contractInternshipWorldwideShift work
IBM
New York, NY3 days ago - ...programmatic media partner for marketers and agencies, combining data science, analytics, and programmatic trading is looking for a Desktop Support Technician to provide responsive, user-focused 1st and 2nd line support across the New York office and the wider US region. \...Work at officeLocal areaRemote work
Phyton Talent Advisors
New York, NY6 days ago - ...Sr Operational Support Analyst To lead operational initiatives, system enhancements, and cross-functional projects that support the overall success of the Property/Casualty Customer Service (PCCS) organization. This role serves as a subject matter expert and a key...Work at office
Michigan Farm Bureau
New York, NY8 days ago - The Desktop Team is responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate will join a team based onsite in NYC. The ideal candidate will be diligent, reliable, quick to learn and calm under pressure...Work at officeRemote workNight shift
$100k
...IT job: hedge fund, NYC (0-3 years TOP) Got 0 to 3 years of desktop support and want to get into financial services at a hedge fund? This is the one. A top NYC hedge fund is hiring a Desktop Engineer. You’ll be on the front line keeping portfolio managers, traders...Full timeCasual workSecond jobLocal areaRemote workLaStellar Group
New York, NY3 days ago- The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Desktop Support Technician to work in Coral Gables, Florida. This position supports a 4/10 work schedule, Friday through Monday, consisting of four 10-hour workdays...Full timeWork at officeLocal areaRemote work10 hours per weekNight shiftWeekend workAfternoon shift
- Job Description - EUC L1 / Desktop Support / Hardware Technician Provide Level 1 end-user support for desktops, laptops, printers, and peripherals Install, configure, and troubleshoot hardware, operating systems, and standard applications Support Windows/macOS environments...Remote work
- Tata Consultancy Services Limited seeks an experienced EUC Desktop Engineer to provide premium VIP support, lead L3 escalations, and drive operational excellence in end-user computing. Role emphasizes strong stakeholder management, proactive issue resolution, and close...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Engineer. Be the first to apply!
Related searches
- IT desktop support engineer New York, NY
- sccm desktop engineer New York, NY
- desktop deployment technician New York, NY
- desktop engineer New York, NY
- desktop support technician New York, NY
- desktop support engineer New York, NY
- desktop support New York, NY
- desktop support analyst New York, NY
- entry level desktop support New York, NY
- desktop support team lead New York, NY