General Manager

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Paid time off

General Manager – Love Art Sushi Location: Boston, MA Company: Love Art Sushi Compensation: $67,000 - 80,000 annually (based on experience) + performance-based bonuses Employment Type: Full-Time

About Us Love Art Sushi is a fast-growing, fast-casual restaurant brand focused on high-quality, customizable sushi and poke offerings. We pride ourselves on speed, consistency, and delivering a great guest experience in a high-volume environment. We are looking for a General Manager who can take full ownership of store operations, build a strong team, and drive both performance and culture.

Role Overview The General Manager (GM) is responsible for the overall performance of the restaurant, including operations, staffing, financial results, and customer experience. This is a hands-on leadership role that requires both on-the-floor execution and high-level accountability of the business. You will be responsible for ensuring the store runs smoothly at all times — including staffing, call-outs, and operational challenges — while building a team that consistently delivers results.

Key Responsibilities Operations & Store Performance

Manage daily restaurant operations, including opening, closing, and peak service execution

Ensure fast, accurate, and high-quality food production and service

Maintain cleanliness, organization, and operational standards across all areas

Troubleshoot and resolve issues with POS, delivery platforms, equipment, and vendors

Staffing, Scheduling & Coverage

Build and manage schedules aligned with sales and labor targets

Own staffing coverage, including resolving call-outs, no-shows, and last-minute gaps

Hire, onboard, and retain strong team members

Manage labor efficiency and staffing levels in real time

Leadership & Team Development

Lead, coach, and develop your team

Hold staff accountable for performance, attendance, and standards

Deliver feedback, conduct performance conversations, and manage disciplinary actions

Build a strong, positive, and professional team culture

Financial Performance

Own the store performance through labor, food cost, and controllable expenses

Manage store-level P&L performance

Manage labor costs, food costs, and controllable expenses

Monitor sales trends and implement strategies to drive revenue

Reduce waste and improve operational efficiency

Customer Experience

Ensure a consistent, high-quality guest experience

Address customer concerns and resolve issues professionally

Set the tone for hospitality and service standards

Food Safety & Compliance

Enforce all food safety, sanitation, and health standards

Ensure compliance with local and state regulations

Maintain logs, audits, and operational checklists

Qualifications

1–5+ years of restaurant management experience (GM or AGM preferred)

Experience in fast-casual or high-volume environments strongly preferred

Strong leadership and team-building skills

Ability to manage both operations and financial performance

Comfortable making decisions and solving problems in real time

Strong organizational and communication skills

ServSafe certification (or willingness to obtain)

What We Offer

Performance-based bonus opportunities

PTO and growth opportunities within a growing brand

Free meals and employee discounts

A leadership role with real ownership and impact