Director, Global Record-to-Report & Finance Transformation

Director, Global Record-to-Report (RTR) Process Lead

As the Director, Global Record-to-Report (RTR) Process Lead, you will serve as the global architect and strategic owner of Whirlpool's end-to-end Record-to-Report function within the Business Unit Services (BUS) organization. Reporting to Global BUS and Finance leadership, you will lead the global vision, standardized operating model, and digital transformation roadmap for the entire RTR function. This is a critical global accounting leadership role tasked with ensuring rigorous technical accounting compliance, robust internal controls, and a world-class financial reporting environment.

In this role, you will provide global strategic accounting governance, technical policy oversight, and advisory leadership, serving as a key technical resource on complex US GAAP applications while managing executive stakeholders including Regional CFOs, the Corporate Controller, and various finance, BUS, and IT leadership teams. You will directly lead a high-performing team of Regional RTR Controllers, while holding ultimate accountability for an indirect offshore BPO delivery team.

Your Responsibilities Will Include:

Global Process & Strategic Roadmap

• Define, champion, and execute the long-term global vision and strategic roadmap for the end-to-end RTR process across all operating regions, continuously driving global process standardization.
• Translate enterprise finance strategy into clear, actionable operational goals and standardization metrics; partner with IT leadership to develop and embed the long-term financial technology strategy.
• Own and govern the global financial master data strategy, including the standard Chart of Accounts (COA), ensuring data integrity across all global legal entities and ERP instances.

Consolidation & Audit Ownership

• Serve as the ultimate global approver for the monthly and quarterly financial consolidation process, ensuring the absolute integrity, accuracy, and timely delivery of global internal financial reporting.
• Act as the technical accounting escalation point and advisory partner for regional finance hubs, guiding teams through complex transactions, structural changes, and localized compliance challenges.
• Lead the research, evaluation, and authoring of definitive US GAAP technical accounting position papers on complex transactions, legal entity restructurings, and divestitures.
• Serve as a key corporate partner to external auditors, leading the coordination of global audits and facilitating complex technical accounting inquiries.
• Oversee global balance sheet review mechanisms and account reconciliation governance to proactively identify, mitigate, and report financial risk exposure.
• Drive global governance over intercompany accounting processes, minimizing cross-border mismatches and accelerating profit elimination timelines during the close.

BPO Strategy & Service Provider Accountability

• Partner with BPO leadership to transition from transactional delivery to value-add analytics, leveraging automation to reduce manual journal entries and reconciliations.
• Serve as the ultimate global governance lead and highest RTR escalation point for third-party BPO service providers (Accenture), driving strict accountability for global service delivery.
• Own the macro-level design of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring global delivery meets Whirlpool's rigid standards for quality, accuracy, and closing timelines.
• Act as a global champion for cost-conscious spending, optimizing the finance footprint while enhancing data integrity and internal control environments.

Business Partnership & Executive Governance

• Establish business partnerships and drive close alignment with Regional CFOs and Corporate leadership to ensure BUS program objectives and regional financial goals are realized.
• Lead global accounting governance initiatives, acting as the ultimate authority on global RTR process decisions, standardizations, and policy exceptions in conjunction with the Corporate Accounting Policy team.

People Leadership & Talent Development

• Lead, mentor, and develop a high-performing global team of Regional RTR Controllers, cultivating a culture of technical excellence, strong internal controls, and continuous professional growth while elevating the financial capability of both onshore and offshore delivery teams.

Minimum Requirements:

• Education and Certification: Bachelor's degree in Accounting, Finance, or a related field, plus an active CPA (or equivalent local certification like Chartered Accountant).
• Minimum of 15 years of progressive experience in Corporate Accounting, Financial Transformation, Controllership, or Global Business Services (GBS/BUS) within a matrixed multinational environment.
• Minimum of 5 years of proven experience managing senior executive stakeholders (CFOs/VPs) and leading regional leadership teams.
• Deep expertise in US GAAP/IFRS and SOX compliance frameworks. Demonstrated proficiency in independently researching, evaluating, and authoring technical accounting policies or position papers.
• Direct experience with BPO governance managing service delivery, SLAs, and performance for large-scale, offshore service providers (e.g., Accenture).
• Strong presentation and advisory skills, with the ability to clearly present and communicate complex, highly technical financial data to senior executives (CFOs/VPs) to secure buy-in.

Preferred Skills and Experiences:

• Master's in Accounting or an MBA with a financial focus.
• Direct experience acting as a primary Finance Business Partner or core stakeholder during a large-scale enterprise ERP migrationspecifically moving from legacy systems to SAP S/4HANA.
• Strong familiarity with advanced finance automation, master data governance strategies, and financial close optimization tools. (e.g., BlackLine).

Additional Information:

Whirlpool's Ways of Working:

• Always On Flexibility: You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere: Minimum of one-week increments for a total of two weeks per year.
• Sabbatical: Four weeks paid leave after every five years of service.