Bilingual Call Center Training & Quality Manager
USA-Clinics-Group-
USA Clinics Group is seeking a dynamic Training and Quality Manager to oversee the development, delivery, and continuous improvement of training and QA programs for our contact center. This onsite Northbrook, IL role focuses on delivering exceptional customer experiences, meeting performance standards, and ensuring policy adherence. The position requires a Bachelor's degree and 3–5 years in training/QA, with strong facilitation and coaching skills, and English/Spanish fluency preferred. #J-18808-Ljbffr USA-Clinics-Group-
Vacancy posted 1 day ago
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