Senior Assistant Deli Manager - $45-$50K Salary + Qrtly Incentive & Benefits - Cosentino's Brookside Price Chopper #154 - 6327 Brookside Plaza, KCMO

Senior Assistant Deli Manager

The Senior Assistant Deli Manager is a key leadership role responsible for assisting the Deli Manager in all aspects of deli operations. This position requires a highly motivated individual with a strong background in deli food service, management, and customer service. The Senior Assistant Deli Manager is expected to drive sales, manage inventory, ensure food safety and sanitation, and lead a team to deliver exceptional customer experiences. This role demands excellent communication, problem-solving, and multitasking abilities, along with a commitment to maintaining a clean and organized work environment. This is an exempt position that formally reports to the Deli Manager.

Responsibilities:

• Assist in the daily operations of the deli, including food preparation, service, and sales.
• Support the Deli Manager in scheduling staff and managing labor costs effectively.
• Oversee inventory management, including ordering, receiving, and stocking products, to minimize waste and maximize profitability.
• Ensure adherence to all food safety and sanitation standards, maintaining a clean and organized work environment.
• Able to operate, clean and maintain all equipment safely and competently.
• Know and practice rotation procedures to ensure product dates are properly monitored.
• Assist the Deli Manager in conducting effective interviews to hire the highest quality candidates for the deli team.
• Provide training and development to deli staff, fostering a culture of teamwork and excellence.
• Coach and mentor team members to improve performance and enhance customer service skills.
• Assist in the development and implementation of merchandising strategies to increase sales.
• Implement and ensure strict quality control measures are always in place when any deli product is put out in cases, hot lines and other areas of the deli.
• Train and practice appropriate portion control in deli production and service.
• Know and promote ads and specials to increase department sales and profits.
• Regularly review the department is always clean, food is fresh in appearance, is fully stocked and creatively merchandised.
• Handle customer inquiries and complaints, resolving issues promptly and professionally.
• Monitor and analyze profit and loss (P&L) statements, identifying areas for improvement.
• Demonstrate leadership qualities and assist in creating a positive and productive work environment.
• Ability to work efficiently in a fast-pace environment.
• Ability to handle multiple demands, work under time pressure, and meet deadlines.

Minimum Qualifications:

• High school diploma or equivalent.
• Serv-Safe or similar certifications
• A minimum of 2 years of leadership experience in chain retail deli food service or restaurant management.
• Working knowledge of food safety and sanitation regulations.
• General knowledge of inventory management principles.
• Demonstrated ability to lead and motivate a team.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize tasks effectively.
• Available to work any required shifts including nights, weekends, and holidays.
• Valid Driver's License.
• Ability to lift up to 50 pounds.
• Computer literacy, including proficiency in point-of-sale (POS) systems.

Physical Abilities

• Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 50lbs., to a height of 34 inches.
• Able to work in colder conditions of the grocery coolers and freezers.
• Bending and squatting, at times all the way to floor level.
• Climbing a ladder, possibly up to 5ft.

Preferred Qualifications:

• Associate's degree in a related field.
• Comprehensive knowledge of deli food preparation techniques.
• Experience with profit and loss (P&L) management.

Travel Required:

Yes. Training, assisting other locations, meetings

Education:

High School or better.

Experience:

2 years: Merchandising

2 years: Serv-Safe or similar certifications

2 years: Computer literacy, including proficiency in point-of-sale (POS) systems

2 years: Inventory management

2 years: Leadership/Management in chain retail deli food service or restaurant

2 years: Interviewing

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.