Platform Operations Engineer

Insight Global

Round Rock, TX

Job Description
Job Description
What You’ll Be Doing:
We’re looking for a Linux Infrastructure/Production Support Engineer to support a large on-premises platform environment. You’ll monitor system health, troubleshoot Linux-based VMs and containers, respond to production incidents and outages, perform maintenance and upgrades, and manage ServiceNow tickets within SLA requirements. This is a hands-on operations and production support role , not a development, cloud engineering, or architecture position.
Must-Haves:
3+ years of relevant infrastructure/production support experience
Strong hands-on Linux troubleshooting skills
Experience supporting on-premises infrastructure
Experience troubleshooting VM/server environments
Production support, platform support, or infrastructure operations experience
Experience with ServiceNow or a similar ITSM/ticketing system
Experience with system monitoring, alerting, and incident response
Strong communication and ability to work across technical teams
Nice-to-Haves:
Kubernetes or container platform experience
Middleware experience such as WebLogic or WebSphere
Ansible , scripting, or automation experience
Redis experience

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Vacancy posted 5 days ago

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