Program Manager, Operations Support

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to View email address on click.appcast.io. DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at Location: USA - VIRTUAL - US Texas Division: Solutions Job Posting Title: Program Manager, Operations Support - 116797 Time Type: Full Time

POSITION SUMMARY

The Associate I, Operations Support, supports new business implementations and operational continuity across multiple sites. This position operates under the direct guidance of a Senior Team member, with more than 50% of oversight and mentorship provided to ensure success. ****High Travel Role - 80% range ****** The Associate I partners with engineering to develop detailed process flows and layout plans, participates in performance improvement and crisis management support, and attends operational reviews for RFPs and implementation tollgates. Partner in hyper-care support for relocations, application migrations, and new launches, while helping to manage UAT and volume stress testing. This role serves in flexible operational support capacities to maintain continuity during hiring gaps or backfill transitions, and actively engages in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

SKILLS & ABILITIES

Education & Experience Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience). Eperience: 0 to 2 years of experience in operations, logistics, or program management. Strong analytical and problem-solving skills with attention to detail. Experience with process engineering, operational enablement, or system testing preferred. Analytical and problem-solving skills, with the ability to translate data into actionable strategies. Ability to manage multiple priorities across concurrent projects. Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus. Partner with team members to build capability and ensure continuity.

OTHER DUTIES

Willing to work evenings and weekends as needed. Performs other duties as assigned. Support overall stabilization objectives within the operations support team Computer Skills Proficient in Microsoft Office (Excel, Work, and Power Point) Demonstrated proficiency in knowledge of applicable WMS systems Language Skills English (reading, writing, verbal) Other Strong attention to detail accuracy Good organizational and personnel skills Good communication skills, written and oral Able to work flexible schedules, including nights and weekends, as required by the operation Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

PHYSICAL DEMANDS

Frequently – Sitting / Bending / Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds Reach above shoulder, reach outward, squat, or kneel. PHYSICAL DEMANDS Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported. Must be able to travel by plane and/or automobile. Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typically warehouse work environment but could include manufacturing and transportation locations. Ability to work in a construction environment For this position, the expected base pay range is $80,000.00 – $110,000.00 Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.