Director - Security & Integration

The Director-Security & Integration is responsible for the strategic leadership and operational management and execution of low-voltage and security infrastructure projects for the company. This role reports directly to the President and serves as a key member of the leadership team, responsible for scaling operations, developing talent, and maintaining consistent quality across all integration and security initiatives.

This is a unique opportunity for an entrepreneurial physical security leader to build, grow, and shape an Installation & Services (I&S) practice for our client. The successful candidate will initially serve as a player-coach, providing hands-on installation and project support while helping establish processes and growing the team. As the business expands, the role will evolve into a leadership position focused on driving growth, developing the team, partnering with sales to win new business, and managing the I&S function as a scalable, profitable operation.

The company offers a professional work environment with a family-feel, hybrid work environment with the flexibility to work from home once a week, employee and family events, and career advancement opportunities.

Role Responsibilities

• Lead the Integration and Security (I&S) function : hire and train the technical team in installing camera and access control systems end to end, including cable, devices, switches, racks etc.; daily scheduling and dispatch of the I&S team; field QC inspections; assist with field operations (installation and testing).

• Project Estimation & Execution: Drive the engineering design quality to accurately determine equipment and labor requirements for small to medium-sized projects. Develop project quotes and cost estimates, secure project approvals, procure and stage materials, and establish recurring service agreements to support successful project delivery.

• Network Incident Management & Escalation: Recognize networking problems, gather the details, know what network access the camera and access control platforms need so it gets requested up front, and escalate on time to the MSP/Networking team for resolution. Get the right resources engaged to drive to completion. Follow up to ensure that the customer problem is resolved. Document network problems and resolution for future reference.

• Sales Enablement & Customer Consulting: Serve as the technical I&S subject matter expert for the sales team, supporting customer presentations, solution discussions, and deal closure activities.

• Project Administration & Reporting: manage project related customer communications; provide weekly/ monthly reports and project updates; keep all online documentation current and highly organized.

Core Qualifications

• Associate’s or Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent professional experience
• 2–3+ years of management or supervisory experience
• 5+ years of experience in telecom, low-voltage, or structured cabling environments across: Copper and fiber-optic cabling systems; Camera / video surveillance platforms; Access control systems (badge readers, door controllers); Intrusion and alarm systems; multi-site low-voltage infrastructure projects; Audio-visual systems (nice to have)
• Demonstrate basic networking skills: Recognize common network faults (PoE failures, loops, flapping ports, bandwidth limits) and tell them apart from device problems; understand PoE and PoE budgets well enough to specify the right switch and spot power problems; understand VLANs and why security devices belong on their own network; understand IP addressing and DHCP, and recognize IP conflicts
• Open to 25% overnight travel on out station projects across SC, GA, NC, FL, and TN and periodic weekend or evening work may also be expected.
• Proficiency in Microsoft Office Suite, including and not limited to Excel, Word, Access, Outlook, and PowerPoint.
• Active Low Voltage License or able to certify within 90 days of hire at company cost.
• RCDD certification is a plus.

Attributes:

• Demonstrates an entrepreneurial mindset with a strong sense of ownership, accountability, and initiative, driving business growth and operational success.

• Builds trusted relationships across customers, sales, and operations through effective communication, responsiveness, collaboration, and tactful candor.

• Leads with professionalism, integrity, cultural awareness, respect, and a strong work ethic, fostering trust and credibility with internal and external stakeholders.

• Exhibits strong organizational, information management, prioritization, and time management skills while effectively balancing competing priorities in a dynamic environment.

• Applies analytical thinking, creativity, and resourcefulness to solve complex problems, adapt to changing business needs, and deliver successful outcomes .

Compensation and benefits

The company provides competitive compensation and benefits, including Medical/Dental/Vision/Teladoc, Life and AD&D, Voluntary Life, Short-Term and Long-Term Disability, Accident Insurance, Employee Assist (EAP), Employer 401(k) Match 4%, Paid Holidays, and Vacation/Paid Time Off