Front Desk Manager On Duty & Night Auditor

$19.5 - $22 per hour

Crowne Plaza Knoxville

Job Description

Are you a hospitality professional who thrives in the evening hours and enjoys leading by example? The Crowne Plaza Knoxville , a proud 2024 IHG Torchbearer Award Winner, is seeking a Front Desk Manager on Duty to join our team for evening and split-shift coverage, including Night Audit responsibilities.

Schedule:

Evening shifts (typically 3 PM – 11 PM)
Split coverage, including overnight (11 PM – 7 AM) night audit shifts
Flexibility is a must

Why Join Us?

Be part of an award-winning hotel team recognized for top-tier service
Benefits, paid time off, hotel discounts, and free employee meals!
A supportive team environment where your contributions matter

If you’re a dependable and guest-focused professional ready to lead during the quieter, yet crucial, hours — we want to hear from you!

Apply today and bring your hospitality skills to the next level at Crowne Plaza Knoxville!

Compensation:

$19.50 - $22 hourly

Responsibilities:

Act as the manager on duty during the evening and night hours
Ensure smooth and efficient front desk operations
Handle guest concerns with professionalism and care
Perform Night Audit procedures, including daily closing and reconciliation
Support, guide, and assist front desk team members
Ensure hotel safety and guest satisfaction during overnight hours

Qualifications:

Previous front desk or night audit experience (hotel experience preferred)
Strong leadership and decision-making skills
Excellent communication and guest service abilities
Reliable, organized, and able to work independently
Familiarity with Opera or other hotel management systems is a plus

About Company

Apply today and help us create unforgettable experiences for our guests.

Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities, including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.

Apply

Vacancy posted 27 days ago

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