On-Call IT Field Technician - New Haven-Milford, CT

On-Call IT Field Technician – PC, Mac, Printer & Scanner Support

Location: Multiple U.S. Cities (Local, Onsite Support)

Job Type: Independent Contractor (1099)

Pay: $40–$45/hour (on-site) + mileage reimbursement over 20 miles one way

Schedule: Flexible – You accept jobs based on your availability

This is an on-call, 1099 independent contractor role with no guaranteed hours .
You’ll join our technician network and receive job opportunities based on your location and stated availability . You decide which jobs you want to accept.

About Geeks on Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About the Role

We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs , resolving network issues , and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi-Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post-service support
• Document service visits and escalate complex issues as needed

Requirements

• 2+ years of field IT support experience , including computer and printer work
• Familiarity with Canon , HP , and other common printer brands
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
• Experience with both Windows (10/11) and macOS troubleshooting
• Must have personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver's license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

Compensation

• $40–$45 per hour for on-site time
• Mileage reimbursement for travel over 20 miles (one way)
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely

What to Expect After You Apply

• Intro Call – A recruiter will contact you for a quick chat
• Onboarding – Complete paperwork and tax forms electronically
• Background Check – Mandatory before activation
• Set Your Availability – You enter your availability in our tech portal
• Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.

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