Applications Lead, Property Technology

Join Our Team at The Douglaston CompaniesWhat we are looking for:At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Applications Lead, Property Technology to join our dynamic team. In this role you will own and evolve our Yardi platform and broader property management technology ecosystem across our Clinton Management portfolios. In addition to day-to-day platform administration and support, this role is a key driver of an active, multi-module Yardi expansion roadmap, including evaluating, implementing, and onboarding new capabilities as the organization continues to modernize and consolidate its property technology stack. You will work closely with IT leadership, property management, accounting, and vendor partners to ensure platform stability, integration health, and successful delivery of new initiatives.Why Choose The Douglaston Companies?Continuous Learning and Development: Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.Community Commitment: We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.Career Advancement: This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.Back to the role:What you will do:Application Ownership & AdministrationServe as the primary owner of Yardi and the property management application ecosystemManage system configuration, security, user access, and governance standardsMaintain system documentation, configurations, and audit-ready controlsEnsure application stability and reliability for critical business processes including leasing, resident services, and financial operationsPlatform Expansion & ImplementationLead the evaluation, planning, and end-to-end implementation of new Yardi modules including requirements gathering, configuration, testing, and go-live support, in partnership with property management and accounting stakeholdersManage implementation sequencing and prioritization across concurrent module deploymentsServe as the internal subject matter expert on incoming Yardi modules and AI-driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolvesPartner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomesIntegrations & Data FlowOwn and actively manage integrations between Yardi and third-party platforms, ensuring reliable data flow, consistency, and synchronization across systemsTroubleshoot integration failures, coordinate with vendors, and implement long-term fixesUser Support & Escalation ManagementServe as the escalation point (Tier 2/3) for complex application issues across the property technology stackPartner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level 1 issuesOwn root cause analysis for recurring issues and drive long-term resolution through system, process, or configuration changesCollaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoptionReporting & Data SupportMaintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needsUse SQL and reporting tools to investigate and resolve data issuesEnsure data accuracy, consistency, and usability across systemsWhat you should have:Bachelor’s degree in information systems or computer science7+ years in property technology or enterprise application administration in a property management or real estate environment5+ years hands-on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operationsProficiency in SQL for reporting, data investigation, and integration troubleshootingDemonstrated experience leading application implementations or module rollouts, including requirements gathering, configuration, testing, and go-live supportExperience managing third-party integrations and data flows across enterprise platformsExperience supporting multiple entities or a multi-portfolio environment with distinct operational and reporting requirementsStrong organizational, cross-functional collaboration, and communication skills with the ability to work effectively with both technical and non-technical stakeholdersPreferred Qualifications:Hands-on experience with Yardi AI-driven modules including CRM IQ, Chat IQ, Forecast IQ, or Asset IQFamiliarity with Yardi Virtuoso or other AI-assisted platform capabilitiesExperience with Procure to Pay or Concierge IQ modulesExposure to construction or mixed-use real estate environments spanning both residential and development operationsProject management certification or equivalent experienceSalary Range:The pay range for this role is $110,000 to $140,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.Benefits:Health benefits package including medical, dental & vision plansFinancial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.Pet insurance for our furry familyMental health resources, such as counseling, are available to our team membersTime off- Paid Vacation time, Paid Holidays, Paid Sick daysEmployee Referral ProgramTuition & certification ReimbursementHybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role).Ask our recruiting team for more information!Our CompaniesSince 1979, The Douglaston Companies have been at the forefront of building some of the most exciting, transformative projects in New York City and beyond. Comprised of three vertically integrated companies, The Douglaston Companies lead projects through the complete lifecycle, from development to construction, and property management. Together, the companies have brought more than 15,000 apartments to fruition and completed more than $4 Billion of development. Throughout every project we build and manage, The Douglaston Companies remain committed to founder Jeffrey Levine’s original vision: to revitalize and grow neighborhoods one building, one block, one community at a time.Douglaston Development: The driving force of our organization, Douglaston Development spearheads property acquisition and development strategies, while fostering relationships with stakeholders and working closely with communities to develop best-in-class properties.Levine Builders: Our construction management arm leads everything from pre-construction and construction management to final commissioning and close out, bringing the company's projects to fruition.Clinton Management: Clinton Management provides comprehensive property management services for developments completed by Douglaston Development and constructed by Levine Builders. Clinton oversees our diverse portfolio of moderate-income housing, luxury apartments, commercial, and retail propertiesIf you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals. We want you!Diverse candidates are encouraged to apply! The Douglaston Companies is proud to be an inclusive Equal Opportunity Employer, committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination based on any legally protected status or protected characteristic, including, but not limited to an individual’s sex, race, color, ethnicity, ancestry, national origin, age, religion, gender identity or expression, sexual orientation, genetic information, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, military or veteran status. #J-18808-Ljbffr The Douglaston Companies