Retail Associate

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

You might be a great fit if…

• You enjoy serving others as we would like to be served. 
• You enjoy helping others. 
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:
At County Home Center, our Retail Associates are the friendly, knowledgeable support team that helps customers feel confident and cared for. In this role, you’ll provide hands-on assistance to shoppers, keep the sales floor clean and organized, and support daily store operations to ensure a smooth and positive experience for every customer.

This is a part-time position that includes Sunday through Saturday. Ideal candidates are willing to learn, enjoy working with people, and are excited to grow their skills in a fast-paced retail environment.

Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Attend all staff meetings.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. 
• Strong math, reading, writing, and communication skills.
• Able to work a flexible schedule

Goals: 

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.