Community Liaison

Job Description

Job Description

Are you passionate about building relationships and making a difference in your community? Comfort Keepers is looking for an energetic, outgoing, and motivated Community Liaison to help grow our presence throughout Southwest Colorado and Northwest New Mexico. 

As a Community Liaison, you'll be the face of Comfort Keepers—developing relationships with healthcare professionals, hospitals, senior living communities, physician offices, case managers, and community organizations while educating families about our award-winning home care services. This position also plays an important role in welcoming new clients and ensuring their continued satisfaction through regular in-home visits. 

What You'll Do:  

• Build and maintain referral relationships with healthcare providers and community partners.

• Conduct regular visits to hospitals, physician offices, assisted living communities, skilled nursing facilities, rehabilitation centers, and other referral sources.

• Represent Comfort Keepers at networking events, health fairs, and community outreach opportunities.

• Develop and implement marketing strategies to increase brand awareness and referrals.

• Follow up with referral partners and prospective clients.

• Assist with new client admissions, ensuring a smooth and positive start to services.

• Conduct routine client check-in visits in clients' homes to monitor satisfaction, address concerns, and maintain quality of care. 

• Assist with caregiver recruiting including job fairs and community recruitment outreach

• Conduct new hire orientation 

• Work closely with our office team to ensure an exceptional client experience from inquiry through ongoing care.

• Track marketing activities, referral sources, and outreach efforts.

• Participate in after-hours on call rotation

We're Looking For Someone Who:  

• Has excellent communication and relationship-building skills.

• Is self-motivated, organized, and goal oriented.

• Enjoys networking and meeting new people.

• Has sales, healthcare marketing, business development, or community outreach experience (preferred).

• Is comfortable interacting with clients and families in their homes.

• Has reliable transportation and is willing to travel throughout our service area. As well as driving in different weather conditions.

• Is passionate about helping seniors remain safe and independent at home.

At Comfort Keepers, we believe helping others is more than a job—it's a calling. If you're looking for a rewarding career where you can build relationships, grow professionally, and improve the lives of seniors every day, we'd love to meet you! 

Apply today and become part of our award-winning Comfort Keepers team! ?