Data Center Technician

Job Description

Job Description

Industry: Hyperscale and AI Data Center and Cloud Computing

Location: Memphis, Tennessee

Employment Type: Full-Time

Reporting to: VP, Operations

As a Data Center Technician, you will be responsible for the physical installation, maintenance, and troubleshooting of infrastructure within our data center facilities. You will play a crucial role in ensuring the reliability and efficiency of our data center operations.

Core Responsibilities:

Install and maintain data center infrastructure including servers, racks, networking equipment, and storage devices.

Perform structured cabling installations and maintenance to ensure optimal connectivity and organization within the data center environment.

Diagnose and resolve hardware and cabling issues in a timely manner to minimize downtime and maintain uninterrupted operations.

Conduct routine inspections and preventive maintenance activities to ensure the reliability and performance of data center equipment.

Maintain accurate records of equipment installations, configurations, and maintenance activities for reference and audit purposes.

Coordinate with other teams including network engineers, system administrators, and facilities personnel to support data center operations and projects.

Follow industry best practices and standards for data center operations, including safety protocols and security measures.

Respond to data center emergencies and outages as needed, including after-hours and on-call support.

QUALIFICATIONS REQUIRED

• High school diploma or equivalent; technical certifications or relevant college degree preferred.
• Min 5 years or experience (preferred)
• Prior experience in data center operations, infrastructure installation, or related field.
• Proficiency in structured cabling techniques and standards.
• Strong troubleshooting skills with the ability to diagnose and resolve hardware issues.
• Familiarity with data center equipment including servers, switches, and storage devices.
• Excellent communication and collaboration skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Willingness to work flexible hours and participate in on-call rotation as needed.

PHYSICAL DEMANDS:

• Ability to lift and move heavy equipment (up to 50 lbs).
• Comfortable working in confined spaces and at heights.
• Physical dexterity for cable management and equipment installation.

5C Data Centers is an equal opportunity employer. We evaluate all qualified applicants without regard to race, religion, gender, age, national origin, disability, sexual orientation, veteran status, or other protected status.