Fuel Quality Technician

Job Description

Job Description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EV go’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role

Due to growing demand for our services, we are looking to add additional Fuel Field Technicians to our team. The Fuel Field Technician will provide preventative maintenance, troubleshooting, phase separation correction, tank cleaning and other related services for our fuel customers. The Fuel Field Technician will consistently exceed customers’ expectations by exhibiting a strong work ethic, respect and empathy for the team and our customers as well as contribute to a culture of curiosity and responsiveness. The ideal candidate will enjoy working independently, have a mix of mechanical and technical skills and possess a strong desire to learn.

Role and Responsibilities

·Undergo specialized training led by experienced OWL Services technician and demonstrate competency in all areas within a specified time frame.

·Perform highly diversified duties involved with preventative maintenance, troubleshooting, phase separation correction, tank cleaning and other related services on clients’ fuel equipment as instructed.

·Respond and complete service calls and emergencies in a prompt and professional manner.

·Complete company-mandated administrative paperwork regarding customer service requests, services performed, tools required, etc.

·Comply with all appropriate safety practices and procedures according to applicable federal, state, local and company codes/regulations/requirements.

·Maintain open lines of communication with other team members as necessary.

·Participate in on-call rotation system where after-hours service duties may be necessary.

·Display a commitment to safety at all times.

·Drive safely to and from customer sites.

·Participate in regular tasks that contribute to helping keep the shop and office area clean and orderly.

·Other duties and responsibilities as assigned.

Required skills and qualifications

· Must be able to read, write and speak English fluently so as to communicate effectively with clients and team members.

· High School diploma or equivalent.

· Some field technician experience preferred.

· Must have and maintain a current and valid driver’s license.

· Must have and maintain a clean driving record.

· Possess these core competencies: Honesty/Integrity/Humility, Strong Work Ethic/Enthusiasm, Commitment to Pursuit of Knowledge and Cooperation/Teamwork.

· Possess mechanical aptitude and problem solving mindset.

· High level of adaptability to change since much of the work is emergency service in nature and highly unpredictable.

· Ability to work some nights as required and participate in a rotational on-call weekend schedule.

· Self-motivated with a passion for excellence and self-improvement.

Physical demands /Work Environment

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·While performing the duties of this job, the employee often works near moving mechanical parts and is occasionally exposed to risk of electrical shock or flammable mixtures.

·The noise level in the work environment is usually moderate.

·While performing the duties of this job, the employee is regularly required to walk and talk or hear.

·The employee frequently is required to stand.

·The employee is occasionally required to sit; use hands to reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

·The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

·Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

·Specific smell ability is required; recognize the smell of various fuels.

Compensation and Benefits

• 10 Paid Holidays  
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.