Senior Home Loans Compliance Specialist

About Patelco Credit Union


Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.


We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.


We believe that work should be rewarding, challenging, and enjoyable. We're dedicated to creating a positive and supportive culture where our team members can thrive. If you're looking to use your skills and knowledge to make a difference in our members' lives, Patelco could be the perfect fit for you.


Overview


The SR Home Loans Compliance Specialist provides first line of defense direct compliance support to formalize and implement Mortgage compliance requirements as dictated by the NCUA and CFPB. The position is responsible for maintaining the Mortgage component of Patelco's compliance program, enforcing controls, and implementing changes as needed. The role monitors and tests compliance to ensure adherence to Patelco's policies and procedures. The position partners with Learning and Development, Compliance, Mortgage operations and loan servicing, and internal and external counsel to identify and/or develop and administer compliance training programs to Home Loan Consultants, Home Loan Operations, and Home Loan Underwriting team members. The Mortgage Lending Compliance Principal will increase audit readiness for Mortgage by performing corrective actions in high-risk areas and by reviewing audit results to incorporate findings into remediation plans.


Responsibilities

• Revise Home Loans departmental compliance goals and objectives and creates roadmaps for corrective actions and to prevent future violations
• Ensure Mortgage's adherence to compliance policies and procedures by completing risk assessments over mortgage operations.
• Update operational procedures that align to regulatory requirements. Implement compliance controls that align with new regulations or changes to existing regulations
• Monitor the effectiveness of the controls, identify compliance gaps or violations, research root cause, and implement corrective actions for actual and possible violations.
• Recommend corrective action when the need is identified.
• Participate in the GRC governance process to assist in updating and reviewing credit union policies and procedures based on regulatory changes, internal audits, and examinations by regulatory agencies.
• Prepare for regulatory examinations.
• Partner with the VP of Home Loans and VP of Compliance in reporting mortgage compliance activities and audit findings to the Board of Directors.
• Evaluate current protocols and processes to ensure key stakeholders are aware of changes and are reported effectively.

Functional Competencies

• Comprehensive understanding of the technical and business aspects of the mortgage business line, business model, and credit risk management.
• Experience reviewing internal and external audits and regulatory examination reports and a proven ability to rapidly recommend new ideas, procedural changes to products or services, or procedures to Home Loans and Compliance leadership to remediate or mitigate findings.
• Work with the Learning & Development team to identify and/or develop training programs for loan officers and other relevant roles (e.g., branches) to prevent violations and adhere to mortgage lending laws.
• Deep familiarity with mortgage banking standards, auditing, and compliance regulations; understands relevant regulatory standards and requirements impacting the organization and provides consultation to ensure compliance
• Excellent oral and written communication skills
• Critical thinking: using disciplined, logical reasoning by actively and skillfully conceptualizing, seeking, applying, analyzing, synthesizing, and evaluating data and evidence to reach an answer or conclusion.
• Negotiation and influence: engage in thoughtful discussion to reach an agreement and create outcomes, affecting the action, behaviors, or opinions of others
• Process improvement: continuously seek new approaches to make processes run smoother and faster
• Resource planning and optimization: plan and optimize resources within and across teams to maximize results and realize desired performance
• Business partnership and consulting: Serve as a trusted advisor regarding relevant markets, business strategies, and operating environments to both the business and individual members

Qualifications

• 7+ years of combined experience in banking, mortgage, and compliance roles
• Bachelor's Degree in related field
• NCCO Certification (NAFCU Certified Compliance Officer), Bank Certified Compliance Officer (CRCM), or similar certification
• In-depth knowledge of lending regulations such as TILA, RESPA, HMDA, ECOA, FCRA, FDCPA, FDPA, SCRA, BSA, OFAC, and Fair Lending.
• Compliance reporting, data analytics and compliance issue management experience.
• Experience with financial institutions larger than $10 billion in assets and exposure to oversight by the Consumer Financial Protection Bureau (CFPB), a plus

Physical Activities/Requirements

• This position is located at Patelco HQ in Dublin, CA
• This position is eligible for hybrid work arrangements
• Willingness and ability to travel to all credit union branches

Target Base Pay

$105,004 - $131,259 / yr


Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.


We Offer

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

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