Program Manager, Workplace Experience Development

About the Role:

As a CBRE Program Manager, you will lead programs that strengthen culture, engagement, and the employee workplace experience across a multi-site portfolio. This role blends program management with facilitation excellence driving end-to-end planning, stakeholder alignment, and measurable outcomes while inspiring and motivating leaders, teams, and community partners. You will facilitate engaging virtual and in-person sessions (e.g., onboarding, manager enablement, culture moments, and team learning experiences), build scalable toolkits and communications, and partner with account and site leaders to embed consistent behaviors, standards, and practices that support major business initiatives.

What You'll Do:

• Lead end-to-end program management for culture and engagement initiatives (scope, timeline, budget, risks, dependencies), ensuring delivery against milestones and business outcomes.

• Facilitate high-impact virtual and in-person training, workshops, and engagement sessions adapting style and modalities to meet audiences where they are and drive adoption.

• Design and continuously improve culture programming, onboarding experiences, and facilitator materials; incorporate feedback, evaluation results, and operational insights.

• Inspire and motivate cross-functional teams by creating an inclusive environment and connecting culture initiatives to day-to-day behaviors and real-world impact.

• Build strong stakeholder relationships (site leaders, operations, client partners, SMEs) and influence alignment on program goals, roles, and success measures.

• Create and distribute program artifacts including project plans, communications, toolkits, and status reports; escalate issues and remove blockers to keep work on track.

• Coordinate an annual culture calendar (key moments, campaigns, learning events), manage logistics, and track participation to ensure consistent execution across locations.

• Partner with managers to identify engagement and capability needs; deliver targeted enablement that strengthens performance, retention, and employee experience.

• Measure effectiveness (surveys, participation trends, qualitative feedback) and translate insights into continuous improvement and scalable best practices.

• Model CBRE values and leadership behaviors; coach and mentor others, contributing to a culture of learning, accountability, and high service standards.

What You'll Need:

• Bachelor's degree preferred with 5+ years of relevant experience; in lieu of a degree, a combination of education and experience will be considered.

• Demonstrated experience managing medium-to-large, cross-functional programs (culture, engagement, change, enablement, and/or learning initiatives) end-to-end using a structured project/program management approach.

• Highly practiced facilitator with the ability to lead engaging virtual and in-person sessions; comfortable presenting to frontline teams through senior stakeholders.

• Ability to communicate difficult and complex ideas with influence; skilled at guiding the exchange of sensitive information and navigating competing priorities.

• Leadership capability to inspire and motivate others, coach teams, and drive adoption of new behaviors, standards, and practices.

• Strong organizational skills, attention to detail, and a continuous-improvement mindset; able to troubleshoot and resolve moderately complex issues.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort adopting new digital tools used for communications, facilitation, and program tracking.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Development Program Manager position is $140,000 annually and the maximum salary for the position is $160,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)