SECURITY GUARD

Signal Dedicated Guard

A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Security services focus on monitoring and protecting the property and addressing site-specific violations, including but not limited to:

• Disturbances impacting the safety or order of the property
• Violent or potentially violent activity
• Property damage, vandalism, or unauthorized activity

Primary duties include:

• Maintaining a visible security presence at the gate
• Monitoring incoming and outgoing activity
• Observing and responding to incidents in accordance with post orders
• Reporting violations and escalating situations as required
• Helping deter criminal or disruptive behavior through presence and awareness

MUST HAVE:

• Reliable transportation
• Ability to pass a background check
• Good report writing skills and tech savvy
• Security background is a plus but not required

Soft skills include:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance
• Team Development: Communicate with clients, team members, and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business

Responsibilities include:

• Conducting and delivering various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders
• Writing detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders
• The ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind
• Consistently communicating with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalating issues through communication in a professional and prompt manner
• Managing daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality
• Communicating with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency

Requirements include:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.