Senior Backend Engineer

Role Description

We're looking for a Senior Backend Engineer to own deep feature verticals across the platform. You'll take ownership of major product areas — voice/chat infrastructure, billing and payments, communications layer — and drive them from design through production. This isn't a ticket-taker role. You'll own the problem space, make architectural decisions, and lead by example.

What You'll Own

• Voice & Chat Infrastructure: Real-time communication between property managers, residents, and service providers. WebSocket/SSE integration, notification routing, message persistence, presence.
• Billing & Payments: Financial transaction layer — invoicing, payment processing, reconciliation, and reporting. Integration with payment providers. Multi-tenant billing with proper audit trails.
• Communications Layer: Email, SMS, push notifications (SNS). Orchestrating multi-channel communication with templates, scheduling, and delivery tracking.
• Service Provider Workflows: Work order lifecycle, dispatch, scheduling, and vendor management. The operational backbone that service providers interact with daily.
• Platform Features: Authentication flows, permission systems (ReBAC), onboarding, and cross-cutting concerns that touch every part of the product.

Qualifications

• 5+ years of professional full-stack development experience
• TypeScript mastery: You think in TypeScript across the full stack. You're comfortable with branded types, generics, strict mode, and the type system as a design tool.
• Backend depth: You've built services, not just endpoints. Experience with DDD, event-driven architecture, or clean architecture patterns. You understand why service boundaries matter.
• Database fluency: Comfortable with both NoSQL (DynamoDB) and relational (PostgreSQL). You can model data for the access pattern, not just the entity.
• API design: RESTful API design with proper error handling, validation, and documentation. Experience with OpenAPI/Swagger.
• Payments/billing experience: You've integrated with payment processors and understand the edge cases — idempotency, reconciliation, refunds, ledger accuracy.
• Move fast, ship quality: You can take a feature from concept to production in days, not sprints. You handle errors and think about failure modes. Testing is a first-class citizen. Build for today, architect for tomorrow.

Nice to Have

• Real-time communication systems (WebSocket, SSE, WebRTC)
• AWS services experience (SQS, SNS, Lambda, SES, DynamoDB)
• Multi-tenant SaaS architecture
• SOC2 compliance awareness
• Experience at a small company where you owned features end-to-end
• Team leadership or tech lead experience

Soft Skills

• Is a strong team player – you have the skills to communicate your vision to teammates and support others in those pursuits
• Is a capable strategic partner – you are quick to comprehend business and product context, allowing you to contribute to what we’re doing and why, with the ability to recognize and fill in the gaps as needed
• Is highly self-motivated and can own projects end-to-end
• Has the ability to write thorough, scalable and clear documentation
• Says "hello cassi!" in a cover letter.
• Attention to detail - proofs and reviews any AI generated content
• Is inquisitive nature, can dive into inconsistencies and pinpoint issues

Requirements

• Bachelor's degree in Computer Science/related field or commensurate experience