Senior System and Process Analyst

What You Will Work On This role focuses on leading system and process enhancements that keep business operations running smoothly. Daily work involves driving improvements, supporting applications, and ensuring teams have accurate tools and data. Your decisions help streamline workflows and strengthen system reliability across the organization. You’ll collaborate with business and IT partners to translate requests into functional requirements and own system changes from design through testing. Responsibilities include defining data and metric needs, improving reporting, and supporting special projects. These efforts build efficiency, reduce workload, and enhance the accuracy of key business processes. Who You Will Work With Strong partnerships with IT, software vendors, consultants, and business teams shape the work in this role. Cross‑functional collaboration ensures systems remain aligned with business needs and that teams have the training, documentation, and support needed to succeed. What You Bring Bachelor's degree in a relevant field or equivalent experience required 5+ years of systems or process analyst experience required Strong analytical and problem‑solving skills Ability to gather business needs and translate into system requirements Knowledge of merchandising processes, KPIs, and retail math Proficiency with Microsoft Excel and Office tools Ability to manage multiple projects in a fast‑paced environment Strong communication and relationship‑building skills A team‑first attitude; while your core duties are your priority, you’re happy to step in wherever needed Work Style and Physical Requirements Comfort managing system troubleshooting and support tasks Ability to work with cross‑functional teams on enhancements and testing Regular in‑office attendance is required Acceptable level of hearing and vision to perform job duties Ability to adhere to company policies and professional standards Key Skills Analysis Business Intelligence Process Improvement Research Operations Equal Employment Opportunity Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. #J-18808-Ljbffr