Service Advisor

Automotive Service Advisor We are seeking a motivated and customer-focused Automotive Service Advisor to join our growing team. The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish. We have plenty of work and a strong, established customer base, supported by a team of experienced, tenured technicians. Responsibilities Greet customers promptly and professionally Listen to customer concerns and accurately document vehicle issues Recommend necessary maintenance and repairs based on vehicle condition and manufacturer guidelines Prepare and explain repair estimates and service timelines Communicate with technicians regarding diagnostics and repair status Keep customers informed throughout the service process Promote additional services when appropriate Ensure high levels of customer satisfaction and retention Maintain accurate records in the service management system Qualifications Previous experience as an Automotive Service Advisor preferred Strong customer service and communication skills Basic automotive knowledge required; technical background a plus Ability to multitask in a fast-paced environment Strong organizational and time-management skills Valid drivers license Proficient with computers and service software What We Offer Competitive pay (hourly, salary, or commission-based depending on experience) Consistent weekday schedule: 7:00 AM 5:00 PM, MondayFriday No weekends Plenty of work with steady workflow Highly skilled, tenured technicians you can rely on Supportive team environment Opportunities for growth and advancement Employee discounts and benefits package