IT MMIS Systems Integration Quality Manager (PCENT02)

Company DescriptionProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six Enterprise Solution Areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through the design and execution of operations core to delivering value to customers. Visit or follow the company on Twitter at for more information.Job DescriptionProSidian seeks an IT MMIS Systems Integration Quality Manager (QM) to support requirements for a State Government Medicaid Management Information System (MMIS)Functional Responsibility: Responsible for managing the product backlog in order to achieve the desired outcome that a product development team seeks to accomplish. They are there to ensure that the business need is being met and that any disconnects get clarified via collaboration with the South Carolina Department Of Health And Human Services (SCDHHS) Principal Product Owner (or designee). The IT MMS Quality Manager (QM) will collaborate with the IT MMS Product Owner (PO) to lead story breakdown sessions with the team and help organize the work, either on the wall or within an Agile management tool (e.g., Jira). The PO should develop and possess Medicaid and/or MMIS Systems Integration knowledge. We expect our Project and Department Managers to be highly responsive to SCDHHS' s requests; however, if at any point the government would like to escalate a matter to ProSidian's senior leadersPROJECT BACKGROUND: The client is a Stake Level Department of Health and Human Services (Sponsor: Bureau of Information Systems) which is transitioning to a new Medicaid Management Information System (MMIS). The State Dept of Health And Human Services (DHHS) is replacing its MMIS with a more efficient, modern system that will reduce administrative burden on providers. The State DHHS is using a step-by-step, modular process to transition from the MMIS to the Replacement Medicaid Management Information System (RMMIS).This includes the implementation of multiple system and service modules. Some of these modules have already been implemented, including the accounting and finance module, business intelligence system (BIS), pharmacy benefits administrator (PBA) module and the third-party liability (TPL) module.The project for replacement of the State’s MMIS is a major undertaking and requires major transformation of culture, processes and technology. This project also supports the State’s Medicaid Management Department’s transition from primarily a fee-for-service payer of claims towards a program and policy driver for health outcomes primarily through managed care programs.The Replacement MMIS project is a multi-year effort to replace the State’s aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The goal of the RMMIS program will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces the time and cost necessary to respond to federal and state enhancements. The major sub-project components of the Replacement MMIS Program are:Administrative Services Organization (ASO) for medical claims processingPharmacy Benefits Administrator (PBA) for pharmacy claims processingDental Administrative Services Organization (DASO) for dental claims processingBusiness Intelligence SystemThird-Party LiabilityAccounting and Finance – payment of medical, pharmacy, dental and MCO payments as well as other financial processing through the State SAP solution, SCEISSystem Integration and Operations – a multi-vendor system integration and operations implementationThe current payment process involves payment processing in the current legacy MMIS and processing through a variety of non-integrating and manual processes. A key strategy of the RMMIS project is to remove these inefficiencies and transition all Medicaid payments to the State of SC SAP solution, SCEIS. This position will primarily support the Accounting and Finance project by providing expertise in business analytics and draw from experience in previous financial SAP implementations.DAILY DUTIES / RESPONSIBILITIESThe Replacement MMIS IT MMIS Systems Integration Quality Manager (QM) will work with the Project Director and the Lead Project Manager and will support the various Project Management teams to ensure the claim solutions are coordinated with the Accounting and Finance solution. This position will serve as the Product Owner for the Accounting project for RMMIS leadership. The IT MMIS Systems Integration Quality Manager (QM) will also provide leadership expertise in the following areas for the RMMIS team:Risk ManagementIssue ManagementChange ManagementWith multiple implementations, this position is key to ensure these processes are centralized for RMMIS, tracked weekly, and well organized. These project management processes are created and maintained by the SCDHHS PMO.DUTIES INCLUDE:Serve as primary product owner for the Accounting and Finance project, ensuring the project meets the goals and objectives of the business owner, the agency Chief Financial Officer (CFO)Coordinate related business transformation activities needed with the CFO and other key staffCoordinate project tasks and activities with the project managerProvide project scheduling support as neededMonitor, coordinate and resolve to conclusion cross-project integrations and dependencies which include RMMIS solution implementations and SCDHHS enterprise architecture considerationsBuild positive relationships with clients and proactively address specific needsParticipate in financial and claims business design sessions within assigned modules and workstreamsAdvocate and lead business analysis in support of the Accounting and Finance project and its related impacts to the ASO, PBA, DASO, and MCO paymentsServe as the primary risk manager for RMMIS programIssue managementChange managementEnsure RMMIS is adhering to PMO standards and governance around project processesProvide updates on status and issues for all assignmentsParticipate in scheduled operational meetings and routine team leads meetingsLead cross-functional meetings and produce business designs that integrate functionality across modulesFacilitate sessions to effectively resolve issues if any.Provide recommendations of appropriate resources if necessary, to ensure assignments are completed within given time and budget.QualificationsREQUIRED SKILLS (LISTED IN ORDER OF IMPORTANCE)Minimum Education/ Experience: Bachelor' s Degree or equivalent and at least 5 years of relevant experience.At least five years’ experience in State Medicaid payer system integration and deliveryAt least five years of experience in major SAP financial implementationsFive years of experience in risk management for large IT implementationsExperience with inner workings of cross-functional projectsFamiliarity with standard MMIS data structures, electronic data interchange, processes, and related file formats.Interest, skill, and ability to innovate including business processes, methods/procedures, and technology.Ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s).Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.Willingness and ability to effectively engage with people and organizations on a continuous basis.PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE)Healthcare ITIntegrations with Medicaid or other Government operationsProject managementKnowledge of Federal Certification requirements and processes is preferableGood Verbal Communication, Written & Communication SkillsMedicaid Management Information System (MMIS) experienceBachelor’s degree in a technical or business field 2 - 4 YearsExperience in major SAP financial implementations 6 + YearsIT Healthcare SystemsKnowledge of Federal Certification requirements and processesExperience working with risk managementProject Management Experience 6 + YearsHealthcare ITIntegrations with Medicaid or other Government operationsProject managementKnowledge of Federal Certification requirements and processes is preferableGood Verbal Communication, Written & Communication SkillsMedicaid Management Information System (MMIS) experienceBachelor’s degree in a technical or business field 2 - 4 YearsExperience in major SAP financial implementations 6 + YearsIT Healthcare SystemsKnowledge of Federal Certification requirements and processesExperience working with risk managementProject Management Experience 6 + YearsAdditional InformationCORE COMPETENCIESTeamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leaderLeadership – the ability to guide and lead colleagues on projects and initiativesBusiness Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and peopleCommunication – ability to effectively communicate to stakeholders of all levels orally and in writingMotivation – persistent in pursuit of quality and optimal client and company solutionsAgility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streamsJudgment – exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramificationsOrganization – the ability to manage projects and actions, and prioritize tasksSummaryType: Full-timeFunction: ManagementExperience level: Mid-Senior LevelIndustry: Management Consulting