Customer Service Representative/Dispatcher
Sunstall Inc.
AtLOGANHeatingandCooling ,weprideourselvesonourpositive,family-orientedworkculture.WearelookingforaCustomerServiceRepresentative/Dispatchertojoinourteam!Thispositionwillactasaliaison,provideservicesinformation,andresolveanyemergingproblemsthatourcustomersmightfacewithaccuracyandefficiency. Responsibilities: Providecourteousandfriendlyhigh-levelcustomerserviceandsupporttocustomersandstaff Efficientlymanageandmaintainserviceschedulesandappointments Answerincomingphonecallsanddirecttoappropriateparties ScheduleservicecallsandmaintenanceappointmentsinServiceTitansoftware BillingandCollections Reviewtechniciantimesheetssubmitteddaily Assistininventorypurchasing,handling,andtransactions Othergeneralofficedutiesasassigned SkillsandQualifications: Courteousandfriendlywithexcellentcustomerservice/communicationskills Documentationskillsandstrongattentiontodetail Excellentpeopleskills-stronglisteningandcommunicationskillsandpatience Abilitytorelatewelloverthephoneandhandlehighvolumephonecalls Abilitytoresolveconflict Abilitytostayorganizedandmulti-task Excellentcomputerskills Strongworkethic DependableandTrustworthy Problem-solving Positiveattitude Teamoriented PreviousHVACordispatchingexperience(required) Highschooldiplomaorequivalent ExperiencewithServiceTitan(required) Compensation: Competitivecompensationbasedonexperiencelevel. Benefits: 401(k) 401(k)matching Dentalinsurance Flexiblespendingaccount Healthinsurance Healthsavingsaccount Lifeinsurance Paidtimeoff Visioninsurance Schedule: 8-hourshift WorkLocation Inperson #J-18808-Ljbffr Sunstall Inc.
Vacancy posted 6 days ago
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