Geoffrey Express Train Conductor

American Dream , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park , Nickelodeon Universe Theme Park , LEGOLAND Discovery Center , SEA LIFE Aquarium, Big SNOW Ski Hill , Dream Wheel - a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and G.I. Joe Laser Tag . American Dream 's immersive luxury shopping and dining experience - The Avenue - features Saks Fifth Avenue , Hermès , Saint Laurent , Dolce & Gabbana , Carpaccio , a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia , H&M , PRIMARK , Uniqlo , Sephora and Zara ; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world's first and only "candy department store," IT'SUGAR .


For more information on American Dream, visit or find us on Instagram @americandream and TikTok @americandream_official.

KEY OBJECTIVE(S)

The Geoffrey Express Train Conductor is the face of fun and safety for our family-friendly train ride at American Dream. This role combines responsibility, customer engagement, and a playful attitude to create a memorable experience for guests of all ages.

PRIMARY RESPONSIBILITIES

• Guest Interaction: Greet and interact with guests in a cheerful and professional manner both during their check in process, assisting them onto the train, and while driving with an interactive script recited. Provide a warm, welcoming environment with a family-friendly sense of humor to enhance the guest experience.
• Train Operation: Safely operate the Geoffrey Express Train throughout its designated route, ensuring a smooth and enjoyable ride.
• Safety Management: Perform a daily safety checklist to inspect the train and its surroundings for any potential hazards. Follow all operational protocols to ensure guest and employee safety.
• Train Maintenance: Oversee the day-to-day upkeep of the train, including cleaning. Report any significant repairs or issues to management.
• Attention to Detail: Maintain focus while driving the train, adhering to all safety guidelines and ensuring the ride operates on schedule.
• Teamwork: Collaborate with the broader team to support the smooth operation of the Toys R Us experience.

DESIRED QUALIFICATIONS

• Must be over 18 years of age.
• Must hold a valid driver's license.
• Comfortable engaging with children and families, maintaining a friendly and playful demeanor.
• Previous experience in customer service, entertainment, or transportation-related roles is a plus
• Strong sense of responsibility and attention to detail.
• Ability to follow instructions, safety protocols, and guidelines.
• Ability to work independently

PHYSICAL JOB REQUIREMENTS:

• Ability to stand, walk, and operate the train for extended periods.
• Must be able to work in a fast-paced environment while maintaining focus and a positive attitude.

WORK SCHEDULE:

• Availability to work weekdays, weekends, and holidays as needed

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law